If there is one wish I have in this lifetime, that is Jet Airways fixing its meal services. However, this post is not about that, but about their recently launched meal pre-ordering service. In December, Jet Airways’ started to offer meal pre-ordering for their premium cabin passengers, flying on international flights. As per Jet Airways, you can pick a meal from the options offered online between 60 days to 2 days out. I was booked to fly with them in January to Vietnam on their newly introduced flight to Ho Chi Minh City, in Business Class. So, I decided to take a spin on this meal service. Over many days, I selected meals, however nothing stuck on the ticket. Every time…
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Jet Airways’ 24-hour cancellation facility fails me!
Update: Jet Airways did pick this up from Twitter and called me to resolve the issue. They informed me there was a glitch due to the coding of the Non-Refundable Rules however the policy was valid for my fare and hence the ticket would be manually cancelled. I have been going to town about the greatest thing on earth since the Swiss Knife: called 24-hours free cancellation by Jet Airways. When the facility was launched, it said that all passengers on domestic or international itineraries would be able to cancel their tickets within 24 hours if they had a change of plans, no questions asked! Yesterday, I was booking up some firm plans with Jet Airways, since it was the last…
Jet Airways to offer 24-hours cancellation/amendment window online
I really love it when there is real competition in the skies, and players are all trying to win the battle. Ever since the announcement last year that Jet Airways is back to being a full service carrier, I’ve seen shades of them upping the game. They have added a lot of new online functionality, and are in the process of working even more on the website. Book your meal for international flights as a premium cabin flyer View your upcoming trips online One new feature/benefit that has been provided this morning is the ability to cancel/amend bookings online, within 24 hours of making a reservation. Several times, you may make a travel plan but things fall apart or you…
Jet Airways adds functionality to see your upcoming trips online
One of the things I like to see on my frequent flyer profile for any airline is my upcoming reservations with that airline. And I have been able to see these with all the airlines I frequently travel with such as British Airways, American Airlines and Air India, but not with Jet Airways. The thing is, I have so many reservations out there, that sometimes it can become a little hard to track it all (although I do religiously try and add everything to WorldMate the minute it is booked!) It is a very simple thing to do. You make the name and frequent flyer numbers as your keys, and pull their upcoming travel information in their frequent flyer profile.…
Jet Airways discontinues 20% online redemption discounts
I’ve held off speculating on this for the longest time but I guess this is no longer in the realm of speculation. A couple of years back, Jet Airways came up with a marvellous proposition to upset everyone who thought the JetPrivilege program was going south. They introduced a 20% off on the number of miles on domestic redemptions, as long as these were made via the JetAirways.com website. They went on to extend this promotion for 6 months at a time, while other airlines such as Singapore Airlines offer an online discount as a permanent feature of their program (at 15% off). It is a good move in a way, because you’re limiting supply to an outer limit of…
Jet Airways’ JetPrivilege is down for an upgrade, will we get mobile apps soon?
Beginning 14 August 2012 2200 hours IST throught 20 August 2012 1300 hours, Jet Airways is working on implementing a new CRM platform for their Jet Privilege systems. Hence, all functionality for Jet Privilege will be suspended between these hours and one will not be able to check their balances, or make any award bookings on Jet Airways website (www.jetairways.com) for the Jet Privilege accounts. Jet Privilege Service Centre will also be accessible with limited information, and any information available with them will be as of 14 August 2012. Curiously, the update email in this respect arrived 30 minutes before the website was taken down, not giving the members enough of a chance to do any housekeeping activity they would…
Another new Jet Airways convenience fee now in place!
Seems like someone is out to milk its customers. On one hand, Jet Airways offers Rs. 200 and Rs. 500 discounts on its website, asking people to book directly with them, and now, they have sneaked in a new ‘convenience fee’ a la ‘low cost airlines’ to recoup some of the money they let you save on their flights. Take a look at this new convenience surcharge and be aware when you book online on JetAirways.com… here is the first screen when you select your flight and get your fare details in place, no mention of the ‘convenience fee’!!! And now, on screen 2,when it is time to pay up, you will find out that Jet Airways mysteriously adds another…
Pay for Jet Airways tickets with your Amex and get 5000 JP miles!
Jet Airways recently hopped on to the American Express bandwagon. This meant you could now transfer your MR points to Jet Airways in India. Although, like always with any card tieup in India, Jet Airways JP miles are priced higher than the other conversions like Kingfisher or Air India Flying Returns. However, to celebrate their alliance, Jet and AX have come together to make a new online offer for booking ‘revenue’ tickets on Jet Airways. From now until October 31, 2012, if you booked tickets on JetAirways.com using your American Express card, you could potentially earn 5,000 JP Miles in your Jet Privilege account. All you got to do is to book tickets worth INR 100,000 (USD 2,000) on your AX,…
