![an airplane in a hangar](https://livefromalounge.com/wp-content/uploads/2014/09/Etihad-787-150x150.png)
Etihad Guest, the frequent flyer program of Etihad Airways, is still to earn its wings in the customer service department. When they mess up, they mess up real bad. One time, they took about a year to credit an Oman Air flight. This time, they almost made me miss my flight…