
Jet Airways has just gone live with offering wifi based In-Flight Entertainment on some of their planes. This is a full-scale rollout with will be happening progressively across their domestic fleet. Check out all we know now!
Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.
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A Man walks into a Hotel, Pulls out a set of car keys and drives away a car. Normal, right? Not except if he is a car thief and this happens at one of the biggest hotel chains in the world.
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Last weekend, Spicejet passengers got threatened by an incoming Air India plane, and some of them evacuated the coach they were going to be bussed in. Is this really how novice we are?
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HDFC Bank Diners Club just dropped a bomb by changing the partner conversion overnight, without any notice. Here are all the details of the new redemption partners, and why it is not good news.
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It is a little bit sad to see the state of affairs at Air India being as messy as I saw earlier this week when I flew them. Everything is broken on their planes, and the general apathy of the people in their offices towards passengers is unbeatable! They just don’t want to seem to fix the customer experience.

