In spite of being a Jet Airways flier most of the times, I have been having an issue with their recent service quality. Maybe it us the tight economic scenario that made them do some tweaks, but it is one good international product out there. Maybe I haven’ t scaled down my expectations in line! However, when I flew with them this past Saturday, on a flight back from Brussels to Mumbai, it was a reminder of the good old times, when everything was as it used to be. The champagne was flowing, the food was warm, the service with a smile and the details all taken care of. Happy with the whole experience, I asked for a feedback form…
Jet Airways
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Trip Report: A short vacation in Sri Lanka
Introduction Check-in: Chatrapati Sivaji International Airport, Terminal 1 (Mumbai), Carnations Lounge Domestic Airborne: Flight 9W 469 (BOM – MAA), Jet Airways, Economy Check-in: Chennai International Airport (Chennai), Clipper Lounge International Airborne: Flight 9W 254 (MAA – CMB), Jet Airways, Economy Taj Samudra, Colombo Exploring Colombo Exploring South-west Sri Lanka Check-in: Bandaranaike International Airport (Colombo) Airborne: Flight 9W 253 (CMB – MAA), Jet Airways, Economy Check-in: Chennai International Airport (Chennai), Jet Airways Premiere Lounge Airborne: Flight 9W 489 (MAA – BOM), Jet Airways, Economy Conclusion In Feb I decided to take a quick couple of days off from work and hop over to Colombo for a four day vacation. This was going to be rest and recuperation for me, and labelled as a ‘do-nothing’…
Review: 9W336 Jet Airways, Delhi to Mumbai, Premiere
Is Jet Airways losing its golden touch?
About 24 hours ago, I got off my flight(s) with Jet Airways which brought me back from a hectic vacation in NYC, SEA and DCA to Mumbai. As usual, I took my favourite airline on the way back, to fly JFK-BRU-BOM in Jet Airways Business Class. The reason I have enjoyed my experiences in the front and the back of a Jet Airways flight is the eye for details, and the hospitable, welcome approach they have to flying rather than most other carriers. I’ve been used to their (very) good service over a period of time, and which is reason enough for me to stick to them as my preferred airline. And sometimes also go the extra mile to convert…
Jet Airways pilots flying ‘high’!
This piece of news kind of got me scared a bit, but it is definitely not keeping me away from flying. A recent piece of information tabled in the Indian Parliament reported that there were 67 pilots who were found positive in the pre-flight medical test over the years 2009 to 2011, and one third of them were from Jet Airways. Kingfisher followed next along with Indigo. Make your own interpretations, but for me, this did not change anything except for wondering if Kingfisher Airlines was not providing enough brew to it’s crew, considering it is a sister concern of India’s biggest spirits and beer maker! On a serious note, it also meant that Air India, despite all the wrong…
Things are changing at Indian airlines….
I happened to remember this one series of hoardings I had spotted a while back while travelling in the country. I thought it would be interesting to share, and managed to find this on an aviation humor website. Looking back, can someone tell me who changed and who did not, eventually? I think 9W/Jet Airways turned out to be the eventual winner. While the flying models of Kingfisher are doing their job at a bleeding airline where service standards are going down and Go Air has no clear direction to go in!
Jet Airways brings fine dining to Hong Kong flights
Jet Airways seems to be doing pretty good loads on the BOM-HKG-BOM segments. I’ve flown it a couple of times in the front and the back and it always has been a full plane to the best of my knowledge. It seems the demand for the premium cabins though never got satiated and hence 9W is replacing the A330-200 it flies on this segment to a B777-300ER with effect from August 21. The B777 allows them to put more seats in the Premiere cabin (the Business class) and also introduce their very famous First Class on this route. 9w will be the only airline for the time being to offer first class on this route. The latest addition to this…
10,500 miles away: slightly underwhelming Jet Airways Business class and upto mark Delta customer service!
On my recent travels to SEA, I chose to take the following routing BOM-BRU-JFK on Jet Airways Premiere and JFK-CVG-SEA on Delta Coach. So, if you want to really kill a good 18 hour flying experience, you get onto coach, specially that of Delta to meet some (un)grateful customer service agents to start with. I flew BOM-BRU on 9w228 and BRU-JFK on 9w226. The flights were overall good but there were minor irritants that I found. For example, on the BOM-BRU sector the meal service was rushed, and on BRU-JFK the in-flight power just would not work. So, this was not the best Jet Airways experience I had, but still much better than so many others! Here are some pictures…
Air India: will it join the Star Alliance and should it join?
So it’s been the longest membership in the making for the Star Alliance perhaps and it might turn out to be an effort in vain after all. Star Alliance invited Air India (AI) to join the alliance in 2007, in an effort to penetrate the Indian market which was starting to make its mark in the global aviation industry just about then. The current AI used to operate as two carriers then, where Air India (AI) used to serve the international routes and Indian Airlines (IC) used to serve the domestic market. The whole process of merging the airlines, including the IT systems only completed in April 2011 and then the airline had already missed the deadline of joining in…
Upcoming: Transatlantic travels, 36 hours and 10,500 miles over 3 continents!
So the much needed vacation is coming closer to take off date. End of this week, I fly over to the United States for a 3 week holiday, which will also give me a lot of time to post on topics I have on my mind. I am taking Jet Airways Premiere to travel to JFK via BRU (2 hours layover) and after a brief layover on Delta to Seattle (SEA) via Cincinnati(CVG), in Coach (yeah!). I have been on 9W to BRU several times from India, using it as an alternative to go to AMS on Delta. The experience has been good, in Coach as well as in their Business class (Premiere). The hard product and the soft product…