Skytrax is a rating programme for airlines, based in the UK, and they dole out ratings to airlines and airports around the globe, as per their claim, by the quality of product and staff service standards.
Skytrax downgrades Lufthansa to a 4-star airline.
In 2017, Lufthansa won the Five-Star airline label from Skytrax, making it the only airline outside of Asia to get such a label. The airline went the whole nine-yards tomtomming about the recognition.
There was even a special decal for the new rating received.
But what was mysterious about the whole process was the fact that the airline did not receive this rating on the back of an excellent product but in anticipation of a new long-haul Business Class seat that was announced, but still not on any Lufthansa aircraft, since it was supposed to be first installed on Lufthansa’s 777X, which, by the way, means, the product isn’t coming online till at least 2025 at the moment.
In the meantime, Lufthansa continues to operate various dated products across its fleet and make multiple cutbacks to the economy cabin. And now, it is a 4-star rated airline as per Skytrax.
With this, all the airlines still have a five-star rating from Skytrax are in Asia again.
- ANA All Nippon Airways
- Asiana Airlines
- Cathay Pacific
- EVA Air
- Garuda Indonesia
- Hainan Airlines
- Japan Airlines
- Korean Air
- Qatar Airways
- Singapore Airlines
Skytrax has downgraded Lufthansa’s rating from a 5-star airline to a 4-star airline as per their rating system. One of the principal inputs, at the time, for Lufthansa being awarded this was a new business class product, which was still at least three years from entering service.
What do you think of Lufthansa losing its Skytrax 5-star rating?
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