Air India may still have a shot at becoming an awesome airline, and that one is all thanks to joining the SkyTeam ***drum beats*** 😉 I am sure the people at Air India’s helm are watching a lot of “How I Met Your Mother”, and decided to act awesome in line with the Bro Code. After being embarrassed by the Star Alliance, who AI took 4 years to ‘comply’ with the membership conditions of, and then *A leaving them alone at the altar, the news reports are now talking of SkyTeam talking to the Government of India about inducting Air India into their alliance. Speculations were ripe about this as early as the beginning of August, as per the Centre…
Skyteam
Tag Archives for Skyteam.
If it ain’t broken, still fix it with @DeltaAssist
I blogged recently about my trashy experience with Delta on my last flight with them here. The crux of the issue on hand was that I complied with their guidelines, and the outdated Delta IT systems did not pick up my Flying Blue status and honour the priveleges. After the flight, I tweeted this to @DeltaAssist. I had asked them to fix this beforehand but I guess I got on with the wrong agent who did not fix the problem. The agents at Delta sent me a direct message back on Twitter asking me for my ticket details and the problem. After a brief conversation on these direct messages, they accepted that they had made a mistake and offered to refund…
10,500 miles away: slightly underwhelming Jet Airways Business class and upto mark Delta customer service!
On my recent travels to SEA, I chose to take the following routing BOM-BRU-JFK on Jet Airways Premiere and JFK-CVG-SEA on Delta Coach. So, if you want to really kill a good 18 hour flying experience, you get onto coach, specially that of Delta to meet some (un)grateful customer service agents to start with. I flew BOM-BRU on 9w228 and BRU-JFK on 9w226. The flights were overall good but there were minor irritants that I found. For example, on the BOM-BRU sector the meal service was rushed, and on BRU-JFK the in-flight power just would not work. So, this was not the best Jet Airways experience I had, but still much better than so many others! Here are some pictures…
Upcoming: Transatlantic travels, 36 hours and 10,500 miles over 3 continents!
So the much needed vacation is coming closer to take off date. End of this week, I fly over to the United States for a 3 week holiday, which will also give me a lot of time to post on topics I have on my mind. I am taking Jet Airways Premiere to travel to JFK via BRU (2 hours layover) and after a brief layover on Delta to Seattle (SEA) via Cincinnati(CVG), in Coach (yeah!). I have been on 9W to BRU several times from India, using it as an alternative to go to AMS on Delta. The experience has been good, in Coach as well as in their Business class (Premiere). The hard product and the soft product…
