Analysis

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What Luxury Boutique Hotels can learn from Mandarin Oriental’s new Loyalty Program?

a logo on a black surface

Fans of M.O. is Mandarin Oriental’s exclusive recognition programme where guests enjoy privileges such as breakfast, pressing services, late check-out, etc right from their first stay at any hotel. A great move to recognise every guest and offer them privileges that chain hotels give only after testing guest loyalty.

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What? I paid more tax on my hotel stay in India than in UK or Ireland??

a calculator with a digital display

I am red all over my face seething with some sort of pent-up anger. I’ve just discovered that luxury is taxed differently in the western world as compared to India as compared to south-east Asia, and boo-yeah, we are paying a lot more taxes on those hotel stays now as compared to earlier. Nice moneygrab, eh?

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