Air India just released a new TV commercial over the past few days, and it focusses on all the wrong things! Check out the commercial and comment on like or dislike!?
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Air India unveils new uniforms for staff
Air India Flying Returns changes at a glance
Air India is implementing a lot of changes on their frequent flyer program. Here is a summary of the changes implemented in round 1, which went live from April 1, 2015.
Air India now offering 100% flown miles on Flying Returns
Air India’s Frequent Flyer Program Flying Returns has just started its revamp, and is now offering 100% flown miles on most fare classes from April 1, 2015. Minimum mileage per segment has also changed to 500 miles.
Tonnes of changes coming to Air India Flying Returns
One of the best and worst frequent flyer programs in India at the same time is Air India’s Flying Returns. Why bad? Because it is a pretty miserly program I would say again and again. Why good? Because they’ve got a credit card on the market which makes it easy to earn their miles and status, and they are a member of Star Alliance, so their status comes handy across the globe. Having said that, I received a new membership kit yesterday, which had a Golden Edge membership card valid till April 2015 (my status matched membership expired in March 2015 actually). As per the postmarks, the kit was dispatched in April 2015, and I am already an Air India…
Why Air India did not accept those passengers?
A few days ago, I posted about a few passengers who arrived at the airport late, and Air India refused to check them in since they were beyond the cut off time. Now, much has been said about why they should have been on the plane or not, but I just thought I’d bring you perspective about why they should not have been on those plane. I asked Shipra, my fiancée, to chime in, since she has worked in ground operations for an international airline out of two major airports, and would have been able to give perspective on why this was not a done deal to get them on board. In the last few days there has been too…
When Air India did its job and got flak for it!
There is a video making the rounds these days, where Air India employees are putting up with passengers who arrived late and the flight was closed. This is a video which was shot at Mumbai’s Terminal 2 a few days ago, with a camera smartphone and uploaded to a social network for maximum impact. Apparently, a bunch of passengers arrived at Terminal 2, Mumbai, 55 minutes before the flight. For Air India, they operate a few flights from Terminal 2 at this moment, but these are domestic legs of international flights. For instance, very clearly mentioned on their website, is this information: Assuming the passengers arrived at Terminal 2 and not Terminal 1A, which is at least 20 minutes away…
Air India passenger opens the door of the flight!
Err, ehm! I’ve kept quiet on all this business of passengers opening doors of flights. However, this time, it was one of our own, at Air India which had to face the consequences. As per the news, Air India’s Moscow flight was ready to take off to New Delhi, when they had a passenger seated in 14A open the door of the plane. Here is why: The incident took place minutes before the scheduled 8.30am (Moscow time) departure of AI’s Moscow-Delhi flight. A passenger, seated on 14A, had returned from one of the washrooms and was on his way to his seat. “I was about to take my seat when I heard a staffer knocking on the window asking to…
Air India giving away free tickets on various spends
Air India has launched a new promotion yesterday, called My Dream Destination. Under this promotion, when you make cumulative domestic spends on Air India for various amounts over a period of 3 months (February 9, 2015 to May 9, 2015), you will be eligible for free Economy Class tickets on the Air India domestic and international network. Here is how the free ticket offer works: Bill tickets worth INR 75,000 – INR 100,000: INR 75,000 spend earns you a free economy ticket one way on Air India’s domestic network/regional network including Singapore, Bangkok, Kathmandu, Dubai & Muscat. For INR 100,000 spend you get a free return economy ticket. Bill tickets worth INR 200,000: You get a free economy return ticket…
Booking Star Alliance tickets with AI Flying Returns: it’s buggy & complicated
Ever since Air India joined Star Alliance, the interest in being able to redeem Air India Flying Returns miles for Star Alliance tickets has been well known, but somehow, it has been so complicated that no one has bothered to figure it out. Even in the award reservation service I am offering in beta right now, there has not been much interest in using AI miles for Star Alliance tickets. One part of the reason is that the award chart is inflated, and the other is the myth that only Air India elites can access the Star Alliance inventory. Reader Deovrat tried to crack the code, and went about making a dummy reservation. He used a request to redeem for…
Air India’s Maharaja getting new clothes? Not really!
Everyone seems to have picked up the story from the Times of India yesterday, where they gave the spin that the Air India had decided to give its Maharaja mascot a makeover to look more like the common man. Here is how they portrayed the comparison: Of course, in the battle of clicks, many stories came out calling this Maharajah hideous. I have to admit he looks hideous, but what the stories conveniently forget to tell you is how there are so many adaptations of the Maharajah and this is just one of them. Take a look at some of his other adaptations: Of course, it was left to Air India to clear up the mess. And they had…