IHG’s only resort property in India, which turned out into a very underwhelming stay with a devil may care attitude from the staff. They are in the hotels business, not in the hospitality business, my take!
Region
Category Archives for Region.
Hotel Review: Park Hyatt Hyderabad
Massive downgrade to third-party lounge at Terminal 2, Mumbai
Over the last year, ever since Mumbai’s Terminal 2 was opened for public use, I used to have access to the Clipper Lounge via the airline or the Priority Pass or somehow. The airport also operated a temporary lounge, which they converted into a permanent lounge, called the GVK Lounge, as of the end of 2014. The permanent lounge is pretty beautiful, and I’ve accessed the Business and First sections both. This past week, I was travelling back to Delhi and I chose to take an Air India flight from Terminal 2. The earlier time I did this, I was invited into the Business Class section of the GVK Lounge, however, this time, I was invited to something they called…
JetPrivilege offering 20% bonus to convert Card & Hotel points to miles
c JetPrivilege, Jet Airways’ frequent flyer program, runs a campaign to offer you a bonus for all your points (credit card points etc.) to be converted into miles. In 2013, they offered a 20% bonus on converting hotel points to miles, apart from a credit card conversion bonus of a similar amount. They’d have run higher promotions in the past, and in 2012 it used to be 25% bonuses. The promotion is back, albeit for a limited time, for 2015, and this time around, JetPrivilege is offering 20% extra miles for your conversion of points to JP miles. The conversion bonuses run between March 2, 2015 to March 31, 2015. Which means any request that gets completed within this time…
Review: JW Marriott Mussoorie Walnut Grove Resort & Spa
We spend a leisurely weekend in the hills at the JW Marriott Resort & Spa in Mussoorie. This is a beautiful resort that has two great things about them; First, they managed to build a great team with a majority of staff being local. Second, their focus on the local economy. Local cooks were hired on a part time basis to bring local flavors to the cuisine.
This is a hotel I’d love coming back to, more than once. And I hope they keep their standar
When Air India did its job and got flak for it!
There is a video making the rounds these days, where Air India employees are putting up with passengers who arrived late and the flight was closed. This is a video which was shot at Mumbai’s Terminal 2 a few days ago, with a camera smartphone and uploaded to a social network for maximum impact. Apparently, a bunch of passengers arrived at Terminal 2, Mumbai, 55 minutes before the flight. For Air India, they operate a few flights from Terminal 2 at this moment, but these are domestic legs of international flights. For instance, very clearly mentioned on their website, is this information: Assuming the passengers arrived at Terminal 2 and not Terminal 1A, which is at least 20 minutes away…
Review: UK 996, Mumbai – Delhi, Vistara, Premium Economy (Guest Post)
Review: UK 943, Delhi-Mumbai, Vistara, Economy (Guest Post)
Ever since I wrote about my inaugural flight experience on Vistara, one of the question asked the most was, is this the usual everyday experience? So, I requested permission from a friend and reader Vishal Mehra, to be able to reproduce his experience of flying Vistara Economy from Delhi to Mumbai here.
Review: UK 890 Delhi–Mumbai, Vistara, Economy
Vistara, the new full-service Indian carrier that is a joint venture between Tata Group of India and Singapore Airlines, took to the skies yesterday. I have been looking forward to this for a very long time, since Vistara has promised to keep differentiated service as a cornerstone of their strategy. Like I said when Vistara made an initial product reveal, Vistara is hoping to be the Louis Vuitton of Indian Aviation. At the event, I wondered if they really were doing justice to their product with the reveal, because everything they said looked like just words then. Curious to find out if Vistara was all that it promised to be, I had to be on one of their planes. The…
Flight Review: AI 687 Mumbai-Delhi, Air India, Business Class (B777)
A couple of days back, I was supposed to take a Mumbai – Delhi flight, to come back to family for the holidays. Since I kind of like wide body planes and the new GVK Lounge at Terminal 2, I booked myself on AI 101 which does BOM-DEL-JFK, but is a late night flight arriving into Delhi about midnight. However, last minute, I realised Air India was also operating a BOM-DEL flight in the afternoon on their 777s. I guess this is a plan for them to be able to clear the winter rush, as well as accommodate all the people who may get displaced from other flights due to fog. So, I looked at the price, and it was…
Lounge Review: Air India Lounge, Mumbai Terminal 1A
Just yesterday, I flew over to Delhi from Mumbai, yet again. I was originally scheduled to get into Delhi on AI101, which is perhaps one of my favourite flights given it gives me access to the Terminal 2 GVK Lounge, and I get to fly a Boeing 777-300ER between the 2 hour Mumbai Delhi segment (the flight further heads to New York from Delhi). However, given that it is winters and Delhi has a massive fog problem, and I did not want to really really get into home middle of the night, I decided to change my plans. I now was going to depart from terminal 1A, from where Air India operates, and this meant I had access to the…