About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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Delta shutting down Mumbai route?

Ever since American Airlines withdrew their Delhi-Chicago non-stop back in the day, I’ve wondered which American airline will be the next to go away from India. United has non-stop services to Mumbai and Delhi, while Delta has a one-stop service between NewYork JFK/Mumbai via Amsterdam operating for a very long time. While this announcement was out on AirlineRoutes.net for a while, I somehow seemed to have missed it. DELTA has closed reservation for Amsterdam – Mumbai service, for travel on/after 28MAR15. The Skyteam member currently operates this route once a day, and planned to be operated by 767-300ER from 29MAR15. Clearly, the JFK-AMS flight continues, but AMS-BOM is no longer available for sale beyond the winter schedule. I tried playing…

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Jet Airways’ 24-hour cancellation facility fails me!

Update: Jet Airways did pick this up from Twitter and called me to resolve the issue. They informed me there was a glitch due to the coding of the Non-Refundable Rules however the policy was valid for my fare and hence the ticket would be manually cancelled. I have been going to town about the greatest thing on earth since the Swiss Knife: called 24-hours free cancellation by Jet Airways. When the facility was launched, it said that all passengers on domestic or international itineraries would be able to cancel their tickets within 24 hours if they had a change of plans, no questions asked! Yesterday, I was booking up some firm plans with Jet Airways, since it was the last…

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Back at the Lounge: January 18, 2015

It has been a busy week around here. I hope you’ve all started to plan your travels for 2015, with all the multiple sales that have been out there. Here is a recap of the last week, in case you missed something. Deals: Air India kicked off a domestic fare sale earlier this week. Sale Fares available till tonight. Jet Airways followed suit, and also has sale fares available till tonight on domestic sectors. GoAir has just launched a fare sale, and these fares will be available till January 21, 2015. Jet Airways & HDFC Bank’s co-branded Debit Card is now available for INR 500 per annum, along with upto 3,500 JPMiles. Vistara: Reader Vishal Mehra checked out the Economy…

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GoAir offering a fare sale till January 21, 2015

After Air India and Jet Airways’ fare sales which are still on going till tonight (January 18), GoAir is now coming into the fare war as well. As per this sale, you are going to be able to book tickets across India domestic sectors by January 21, 2015 for travel till April 15, 2015.  These tickets are being sold in the GoSmart bracket, and date change and cancellation charges are INR 1,500 each as per the airline. The fares under this sale are bookable at the GoAir website, and also with travel agents such as Yatra.com, MakeMyTrip.com and Musafir.com. Join over 4000 people who check-in daily to find out about the best in travel.Free emails (once-a-day) | RSS Feeds |…

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Club Vistara points are posting

Club Vistara, the frequent flyer program from Vistara seems to be getting off the ground. I took a paid flight with them last week, the inaugural flight for the airline, and they added up the points for the flight and the welcome bonus pretty quickly. However, the points for booking on the web took about a week to post. The interface for the website is pretty rudimentary at the moment, and I hope the airline is working on making a better website. For instance, I can’t even see which flight I got the points for, and all I see is the sector. I hope this gets better and quicker. And while we know how to earn Vistara points, there is…

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JetPrivilege HDFC Bank Debit Card now available for INR 500 annual fees

HDFC Bank and Jet Airways have offered the only mileage earning co-branded debit card in the Indian market since 2013. Here are the salient features of the card: 1000 JP Miles as enrolment bonus, 2000 JP Miles on first use. INR 750 as discount voucher on round-trip booking. 2000 JP Miles on renewal every year. 2 JP Miles for every INR 150 spent and 4 JP Miles for every INR 150 spent on Jet Airways. MasterCard Lounge Access. 5% off on domestic & international air tickets booked on jetairways.com The fee for this card was INR 1000 per annum, and free for the first year to HDFC Bank’s Premium Banking members (Classic, Preferred and Imperia). However, HDFC Bank has now…

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USA pre-clearance at Abu Dhabi now for all Etihad flights

One of the USPs for Etihad is to have Abu Dhabi airport as their home airport. Actually, they go hand in hand. Back in 2013, they managed to get approval for a Customs & Border Protection outpost from the USA, commonly known as preclearance. What this means is that the immigration & passport control formalities for arriving into the USA are completed at Abu Dhabi itself, and you don’t have to wait in a queue for a few hours after you arrive in the USA. I did, and it was a total buzzkill for my Abu Dhabi – JFK First Class flight experience. Ever since EY acquired a stake in Jet Airways, they’ve been offering a second flight to the…

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Spicejet changing hands, again.

SpiceJet, one of India’s oldest airlines, is going to change hands, again. Due to the recent financial troubles the airline has been through, where they were practically grounded for a day, the airline has been running a thinner operation than its planned 340 flights a day, down to 200 flights a day approximately. It turns out, SpiceJet will be sent back to its co-founder Ajay Singh, who will along with a set of investors take over the ownership of the airline from the current owners Sun Group and implement new measures to bring the bleeding airline back to shape. Ajay Singh sold out from the airline in 2010. There is no sign of the amount of the transaction, so we…

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Jet Airways to offer 24-hours cancellation/amendment window online

I really love it when there is real competition in the skies, and players are all trying to win the battle. Ever since the announcement last year that Jet Airways is back to being a full service carrier, I’ve seen shades of them upping the game.  They have added a lot of new online functionality, and are in the process of working even more on the website. Book your meal for international flights as a premium cabin flyer View your upcoming trips online One new feature/benefit that has been provided this morning is the ability to cancel/amend bookings online, within 24 hours of making a reservation. Several times, you may make a travel plan but things fall apart or you…

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Jet Airways now offering sale fares till January 18, 2015

Day before yesterday, Air India kicked off fare wars 2015 edition with a sale. Last night, Jet Airways joined them in the pursuit to bring low fares to India. As per this sale, you are going to be able to book tickets across India domestic sectors by January 18, 2015 for travel till April 15, 2015. The fare class to look out for is ‘B’, and you’ll need to be careful that this sale is valid only for direct flights, which means a hopping flight is fine, but connections are not if you want to benefit from the fare sale. Also, unlike Air India, Jet Airways is offering these tickets in the non-refundable fare bracket, but you will be able…

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