Travelling through Terminal 2 Mumbai: first thoughts!

I planned a last minute weekend getaway earlier this week, and I decided to head to Cochin for the weekend. However, I also wanted to check out the Terminal 2 in Mumbai, which went live about 10 days back. At the moment, the terminal only serves international flights, and my first international trip for the year is still a few days out. So, for a change, I decided to fly Air India and use one of their domestic flights that fly from the Terminal 2.

I’d been walked through this airport a long while back, when it was still under construction, however never in my wildest dreams did I know it would turn out to be such a good airport. I was dumb struck as I got dropped into the driveway of the new Terminal 2. Have a look:

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As I walked in, there was a gigantic bunch of check-in banks, which is contrary to the earlier Terminal 2, where it was more like being in a cattle mart to check-in. This one was comparable to many international airports I’ve visited over the years.

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I approached the Air India check-in counters, which were empty at this hour because not too many AI flights here I presume. There was a clean and lighted feel to the airport, unlike the early one which had low roofs and no sense of space.

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After collecting my boarding passes, I proceeded to the security check. The earlier airport required you to have immigration check before going through security. However, because this airport will handle domestic operations in a while from now as well, that model has been twisted to make security before immigration checks. However, I had to get a stamp on my BP saying I was a domestic passenger, and still pass through the immigration counters. I wonder if this will be the case when domestic operations will also work through this new airport terminal.

Before I went through security, I saw this beautiful model layout for the airport. They did have a couple of A380s parked in this as well Winking smile

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Post passport control, the airport opens up into a vast retail area, and there is a food court there as well. A lot of shops are open, and a lot more are still under the process of opening. There is also enormous space to sit and wait for your flights. Some pictures are here:

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One of the curio shops had this very interesting display. I totally loved it!

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There are also free internet browsing terminals strewn around the airport.

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I also proceeded to the gates area to click some pictures before heading to the lounges. Here are some pictures from the waiting area:

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While I will cover the lounges separately, I would like to mention here that there is an airport lounge which is used by all airlines. There is also a Clipper Lounge, which is a contract lounge, and welcomed all Priority Pass customers, as well as the MasterCard users from India.

Eventually, I proceeded to the gates, where I was going to be bussed to my flight (since I was on a domestic flight!)

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I can tell you transiting through this airport was a really great experience and I am hoping to use them more often.

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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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  1. Dear managing of jet airways i am really in trouble that my luggage is lost on flight number 9w 266 tag n. Ey
    236106 name Ram udgar mandal Dhanuk Nepal . Passport number 06210169

  2. We are planning to reach terminal 2 2hrs before my daughter’s Check-in. Which is the best place to wait. Can we wait at the Mertens and Greeters area in the Arrival area and then move to departing gate after help.

    • @Sanjeev you could wait at the McDonalds across the check-in area as well. I guess they have other eateries there too!

  3. Quick question. Your post mentions that access is only for mastercard holders issued in India. I have priority pass select via my Amex Platinum Card and I will be traveling to Mumbai soon. Would the priority pass select membership grant entry to me and my +1? Thanks!

  4. Great blog ajay. Lounges look amazing. It is like you are roaming around a mall. It looks very vibrant and fun. Terminal 2 in Mumbai has transformed itself in many different ways to provide its customer with the best travel experience. Loved reading your experince, so keep sharing.

  5. AJ, any update on the Lounge access at the new BOM-CSIA T2? Any options for the CitiPM cards or the MasterCard Lounge access? Thanks.

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