Star Alliance

Tag Archives for Star Alliance.

When will Air India fix its planes?

a seat with pillows on it

It is a little bit sad to see the state of affairs at Air India being as messy as I saw earlier this week when I flew them. Everything is broken on their planes, and the general apathy of the people in their offices towards passengers is unbeatable! They just don’t want to seem to fix the customer experience.

Continue Reading »

#redcarpettrip: ANA Suite Lounge, Satellite Terminal 4

a woman standing in front of a sign

Singapore Airlines uses the ANA Lounges during a brief stopover at Tokyo Narita while flying SQ12 to Los Angeles. We used the ANA Suite Lounge, which is exclusive to First Class passengers, on our brief halt at this airport.

Inside is a review of the amenities and services of this lounge, and how a top notch product leaves so much to be desired.

Continue Reading »