EY

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Just exactly how efficient is Etihad Guest as a loyalty program?

I have to say all the money to run two massive airlines in a small country has not brought the best of systems and processes to the airline which wants to be the next Emirates. My first brush with the Etihad Guest loyalty program was when they announced a status match, and I applied for it. It took Etihad 2 months or more to process my Status Match request, and they only informed me in June 2012 that my request was confirmed. Now, hypothetically, Etihad is putting you in an elite tier (Gold), and wants to be a classy airline. Which should mean you should get your membership kits in time, no? Guess what, after many emails, I received my…

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Citibank PremierMiles offers 30% transfer bonus on British Airways Avios & 20% on Etihad Guest miles

I don’t know if Citi is playing catch up with the American Express offer for 30% bonus miles on Avios transfers / Etihad Guest Miles or it is their own initiative, but they just got some new brownie points in my book. I’d been secretly wondering if there were ever going to be bonus offers on mileage transfers via Citi PM, but looks like Christmas did come early. For those of who look to redeem your miles for international travel, I find British Airways Avios to be an acceptable program over some other partners Citibank has for their card. Delta – bad availability,  Singapore Airlines – expensive (as compared to others), Etihad – very expensive redemptions. With BA’s distance based…

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Amex offering 20% bonus on MR conversion to Etihad Guest Miles

A short while back I wrote about the excellent 30% bonus that American Express was offering for conversions from India-based cards’ Membership Rewards to Avios, which can be used on British Airways and Iberia. I also spotted today on the American Express Membership Rewards portal, that there is a promotion on for Etihad Guest Miles conversion as well. Etihad Guest Miles transfer at 1.6 MR = 1 Etihad Guest Mile. While I have not figured a good hidden gem in the Etihad Guest Miles program yet (they charge about 42K miles for a one-way ticket to London in Economy), if you need some more EY miles to top-up your existing balances, this is a good time to take benefit of…

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Etihad Guest status matches completed!

A couple of months back Gary posted about Etihad Guests offering 1,000 status matches.  While it seems a lot of folks applied, no body heard back from Etihad for the longest time. As per this thread on FT, conspiracy theory went around about Etihad creating a huge marketing database and not keeping up to the ‘first’ 1,000 applicants in the list. Shoot me, but I support the theory because there is a lot more movement happening with people who apply, for instance, to the Turkish Airlines Star Alliance Gold status match ongoing at present. Status Matches are commercial decisions for airlines, however, when the marketing material speaks of the first 1,000 then clearly it took them a lot longer to wade…

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