This is just in via a new survey conducted by one of India’s biggest newspaper ‘Hindustan Times’ on customer satisfaction with airlines and Airports in India. The results have some surprises but here they go: Airlines Jet Airways (up 1 rank as compared to 2009) Kingfisher (drops 1 rank as compared to 2009) Indigo (up 1 rank as compared to 2009) Kingfisher Red (up 2 ranks as compared to 2009) Jet Lite (up 2 ranks as compared to 2009) Spice Jet (down 3 ranks as compared to 2009) Go Air (down 2 ranks as compared to 2009) Indian (same as 2008) Airports Bengaluru Delhi T3 Delhi T1 Chennai Hyderabad Ahmedabad Mumbai Indore Jaipur Lucknow The story is here. What is…
Customer Satisfaction
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