BRG

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I finally get my first Best Rate Guarantee claim. Yay!

With the penetration of the Internet, one of the enabling factors for the various travel providers such as hotels is their ability to cut out the middle-men, i.e., the travel agents. The only way the can afford to do this, or they claim to do this, is by promising that they are putting out the best available rates on their websites, and no one else is going to be lower. The hotel business does have a lot more commissions as compared to the airline business, which works on wafer thin margins for the agents now. Hence, the ability to discount for a travel agency is much more, and they do it all the time. What do I stand to lose,…

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