Something New: ICICI/American Express Altitude Lounge Delhi Terminal 3

After a leisurely few days in Delhi, it was time to go back to Mumbai. I’m usually trying to look away from early morning flights, because I do my fair share on work travel, but this time, I was a little bit greedy to spend some more time at home with the family, so I booked up an early morning flight back. I arrived at the airport in good time, and proceeded to the Air India counters to collect my boarding pass at Terminal 3. Like you’d notice, there was a very long queue at one bank of counters for Monday Morning traffic (Row E), which was the economy counters. On the other side, there was no queue. These were the Golden Edge FFP member and business class queues. Guess where did I go to collect my boarding pass? Winking smile

Air India Terminal 3 DEL checkin counters

Air India Business Class Check-in DEL T3

Security checks were quick, and once I was airside, I had to decide where I wanted to go for about the 45 minutes I ended up having to wait at the airport instead of the 15 I had planned for. Anyhow, I’d been to the Plaza Premiere Lounge multiple times, tried out the Amex Platinum Lounge as well, and there was the new Starbucks at Delhi T3 and the Altitude Lounge right across from the Amex Platinum Lounge which were the places I had not been to.

Fresh from my experience at the Altitude Lounge Mumbai T1A, I decided I’ll try out the Delhi Lounge as well so that I could figure out it Mumbai was a flash in the pan or the lounges had a particular brand standard which all of them would adhere to in terms of look and feel.

When I arrived, as usual, there were only two attendants at the lounge, and no passengers inside. They had a big iMac sitting at the reception, only to check-in passengers into the lounge, however, one of the attendants was catching up on morning news sitting there. I presented them with my ICICI Bank/Jet Airways American Express Sapphiro credit card and my boarding pass, and I was invited inside.

Delhi Altitude Lounge entrance T3

The Lounge seemed to have the same look and feel like the Mumbai one, however, I think it was bigger and maybe had some more seats. There were white bar stools and a white bar and a  lot of lounge chairs.

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Even the Delhi lounge had a television lounge with a couch, which is what I chose to park myself with again. Immediately they brought me a drink of water, and asked me if I wanted juice or another beverage to start the morning.

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I asked for some apple juice, which was served with potato chips and peanuts (beats me when you do that early in the morning!)

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I was presented with the menu, which had quite some options. Since I was up early and hungry, I decided to call for a chicken sandwich, which actually was a pre-made sandwich which was grilled in their kitchen before serving. For breakfast, there was also the option to have cereal or toast.

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While they were preparing the sandwich, i stepped out and took some more pictures.

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A small business centre

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Self serve drinks and snacks

Overall, an enjoyable experience to be here, because food is made to order and there are hot food options, and the lounge is not crowded at all, not unless ICICI/Amex build a critical mass of their jointly-issued premium credit cards.

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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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  1. I will be travelling from Hyderabad to Kolkata this time and am going to access a lounge for the first time. One silly question, do you need to tip the attendants in the lounge?

  2. Well presented. Can’t wait for the return leg TR in AI biz. You don’t see AI domestic reports upfront that often.

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