
Marriott Rewards is offering a Category 1-5 free night for members who signup this year and stay two times with them. This is a sweet deal for those who are still not in the Marriott fold.
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One reason to stay with a hotel chain, again and again, is a sense of familiarity and the guarantee that loyal guests will be looked after well. But what happens when a Marriott hotel forgets about your Platinum benefits and the hotel staff pretend all is well. Marriott Rewards has a compensation procedure in place for these service lapse.