Review: Pause Lounge, Bangalore Airport (Domestic)

One of my many gripes with Bangalore’s Airport in Devanahalli, apart from the distance, has been the lack of a lounge for the longest time for Jet Airways elites. Hey, they used to give you food coupons to eat in the Food Court, not appreciating that the lounge was not about the food but about the environment. This got fixed last year when Kingfisher evacuated from Bangalore Airport, and this place was made the Pause Lounge, accessible via select credit cards and for 9W elites & Business class travellers.

I haven’t been able to sample this lounge for my few trips to Bangalore all this year, so this was my first time when I actually built in time into my schedule (read schedule a late departure), to be able to check out the lounge for once.  I arrived on a busy evening with about 45 minutes extra to be able to check out the lounge. The lounge sits behind the vast area taken over by Shoppers Stop airside. It is still in the red colors, perhaps thanks to the legacy left behind by the Kingfisher team.

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Access is via a Lounge Coupon issued by Jet Airways, or you could try your Visa Signature/Infinite card for access as well. The lounge is about a 50-seater, my guess, but it was full the day I went there, because of the large bank of evening flights that would be departing over the next few hours.

Here are a few pictures of the Lounge seating:

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There was also a large workstation area, with about 5 iMacs at the disposal of the passengers

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Since there was a while to my flight, and I’d been surviving on liquid diet (read water) most of the day, I thought it’d be a good idea to eat something. I went around surveying their offerings, and there were sandwiches & pasta salads on offer, apart from South Indian snacks such as Idlis and meal stuff such as Pulav (Rice). There was also soup and soft drinks available complimentary. Also, there was a sweet of the day, which I did not try out.

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I helped myself to some of this stuff, and I must accept the idlis and rice were pretty good. The sandwiches were bleh and a little crumby, but then that is how they are all over, right?

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The one other good thing about the place was that in spite of the traffic the place witnessed, plates were being cleared and water being replaced all over the place at super quick speeds, so hats off to the waiting staff for that.

Overall, a good experience to kill time as compared to some of the other contract lounges I’ve been to.

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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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  1. Hi Aj,
    I have Hdfc jetairways mastercard credit card, i have lounge access facility in my card , but nowhere do i find how many visits are allowed.. Kindly let me know..

    • @Nitesh Kumar on the priority pass with it you get 5 visits per annum and 2 visits per quarter with the mastercard

  2. can you do a review of the delhi daredevils sports bar (DEL) . I have been reading quite a few of your reviews and couldn’t find one on it .

  3. An interesting feature at Bangalore Airport is that you can use the 9W lounge card for value of Rs 225 at the various eateries outside the lounge ,particularly if you have time to down a beer[you pay cash for the beer]. The Sambhar vada at the Bar on the lounge card is also amazing. After the beer if you still wish to try the Salads or Idlies at the lounge your CITIBANK VISA SIGNATURE gets you in.

  4. Hello AJ,

    One query I had regarding this lounge or any other lounge accessed through ICICI Sapphiro VISA – Is there limit on no. of visits per quarter or year like on the AMEX variant ?



  5. Hello AJ,

    I have frequented the Pause Lounge quite a few times ever since I acquired ICICI Sapphiro Jet Airways(AMEX + VISA) card earlier this year. Only on one occassion they didn’t accept the ICICI Sapphiro VISA & they didn’t let me in. I was surprised. However, on another visit after that, they did let me in.

    My one grouse against this lounge is “The menu you mentioned is pretty much fixed’. In my visits to this lounge, I have always seen them serving the same menu you mentioned.



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