Review: Lucknow Airport (Domestic) The Lounge [Accessible for MasterCard and Diners Club customers]

In October 2021, I was on a quick trip to Lucknow and flew back on Air India to Delhi after the trip. I tried to stretch my departure from the hotel in Lucknow only because I was under the impression that there was no lounge at Lucknow airport, which has been the case for a long time. However, as I passed the security check at the airport, I saw a direction board pointing towards The Lucknow Airport Domestic Lounge on the first floor of the airport’s domestic pier. I had almost approached a fast-food counter to get a grab-and-go meal packed for the flight since, this being a less than two-hour flight, there would have been no meal served on the plane.

The Lounge, Lucknow Airport (Domestic) Location and Access

The new lounge, literally known as “The Lounge”, has opened on the first floor of the Lucknow Airport’s Domestic pier in the first quarter of 2021. The Lounge is located next to the Ile bar, right opposite Gate 5, one of the only gates on the first floor.

a lobby with a glass door and a sign

The Lounge, Lucknow Airport Domestic

The lounge is operated by Devyani International, which also owns and operates the various F&B concessions at Lucknow Airport. You can either enter the lounge via a relatively limited set of India-issued credit cards, or you can access the lounge on cash payment of INR 795 (USD 12 inclusive of taxes). The operating hours of the lounge are between 06:00 AM and 09:00 PM.

a group of banners in a row

Dining Offers at Lucknow Airport Domestic

As we accessed the lounge’s reception to check the entry terms, we noticed that the lounge had tie-ups with various networks for complimentary lounge access. As I would later discover, the lounge is an extension of the Ile Bar and is staffed by the bar itself.

a man sitting at a desk in front of a sign

The Lounge, Lucknow Airport Domestic – Reception

The Lounge reception stated that complimentary lounge access was available to Diners Club International, MasterCard, DreamFolks and Hettich customers. However, I don’t understand how Hettich, a home interiors supplies firm, had anything to do with lounge access.

a man standing behind a sign

The Lounge, Lucknow Airport Domestic Access Policies

However, the lounge access at this lounge comes with very confusing terms and conditions. In fact, at the first attempt, we were unable to enter the lounge since many products that qualify were also not accepted at this lounge. As you can see, Visa and American Express are not listed, neither is Priority Pass.

Some permutations and combinations were accepted, and some were not, even for the products listed. For instance, my first reaction was that I produced the DreamFolks Lounge Pass that came with my ICICI Bank Sapphiro card. Still, I was told it would not work (I forgot that India-issued Dreamfolks cards for ICICI are usually supposed to be used outside the country). Shipra was also unable to access the lounge with her HDFC Bank Infinia, which is issued on the MasterCard platform.

I pulled out my card wallet, and we ran through every card that could be a possible candidate for granting us lounge access. While the lounge receptionist was accommodating, and there was no queue to access the lounge, it would be better to put a printed list of the limited cards that they would be able to offer access to. Eventually, we accessed the lounge with one of us entering via my HDFC Bank Diners Club Black card and the other with a Yes First Exclusive MasterCard Credit Card.

The Lounge, Lucknow Airport Amenities

The Lucknow Airport “The Lounge” is pretty basic about what it offers. On the inside, there are about 20 seats in various configurations, some artwork on the wall, and a television screen, where they were playing a cricket match the day we visited.

a man sitting in a room with blue chairs and a television on the wall

The Lounge, Lucknow Airport Domestic Interiors

a group of people sitting in a waiting room

The Lounge, Lucknow Airport Domestic Interiors

people sitting in a waiting room

The Lounge, Lucknow Airport Domestic Interiors

There is a chiller display fridge in one corner of the lounge, with water and tetra pack juices on offer.

a refrigerator full of juices and water

The Lounge, Lucknow Airport Domestic Beverages

Also, a couple of loos were inside the lounge, which kind of ticked the box but were not lavish, just like the lounge.

The Lounge, Lucknow Airport F&B

As you would have already noticed, this lounge does not have any food on display because there is no buffet on offer. Instead, the lounge offers a menu of options, from which you can choose off a menu. The offer is for unlimited food and beverage, although we did not test their claim on this.

a menu board with text and images

The Lounge, Lucknow Airport Domestic, Dining Menu

As we arrived past 7 pm, our options were a full dinner. However, we enquired if we could be offered something from the snack menu, and the lounge staff agreed. The lounge, a part of Devyani International itself, sources the meals from the various other F&B Concessions at the airport, which are also a part of the same organisation.

Shipra ordered a Veg Biryani for herself, while I went with a Rajma Chawal from the snack menu. I also requested a coffee. The food arrived in about ten minutes.

two trays of food on a table

The Lounge, Lucknow Airport Domestic, Dining

a tray of food with a bowl of sauce and spoon

The Lounge, Lucknow Airport Domestic, Veg Biryani from The Food Street

a tray of food on a red tray

The Lounge, Lucknow Airport Domestic, Rajma Chawal from The Food Street

While my meal was pretty good, I found the Veg Biryani pretty spicy and nothing to write home about.

We spent about an hour and a half at the lounge, which was still better than waiting in the outside Waiting Area, given there was hardly anything to do at the airport. This Flight Information Display System got a lot of looks from me. However, the FIDS did not display as frequently as I’d have liked it to be. For instance, my Air India flight was delayed by over thirty minutes, but Air India did not send the update to the airport.

a screen with a blue and white text

The Lounge, Lucknow Airport Domestic, Flight Information Display System

Overall, the Lounge was a good spot to wait for the flight and a pleasant surprise at an airport that did not have a good lounge for a long time before this one opened up.


The Lounge at Lucknow Domestic Airport is a good spot to wait it out for your flight when flying out of there. There is reasonable F&B, and it is quieter inside than outside. However, neither Air India nor Vistara, the two full-service airlines at the airport, have a tie-up with this lounge. Also, the lounge access options are very limited in terms of their tie-ups.

Have you been to the Lucknow Airport “The Lounge” at the Domestic Pier? How has been your experience?

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- Small Lounge
- Clean
- Good F&B Options


- Limited Lounge Access Tie-Ups


About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

More articles by Ajay »


  1. I visited lucknow lounge today afternoon had my lunch it was very good . I appreciate Mr Abishek he was a very good host and he realy took care of us very well. I suggest everyone travelling to the airport should visit once .

  2. Free ka khana.
    Right now, I am at Lucknow lounge. It is snacks time 4 to 5 items are available reasonably alright.
    But waiting for tea from last 45 minutes, which has to come from somewhere outside.
    Anyway have some more time for flight departure.

    • Subhash ji
      It’s not free ka khaana.
      What ever card you use for the so called free entry extracts the charges from millions of customers. However only a few use the privilege of going to an airport lounge. Thousands of people who eat at the airport food courts aren’t even aware that their Debit/Credit cards give them access to the lounges. We definitely dont pay in cash but the bank makes enough from our deposits to give us around 8 visits. Another point worth to remember, the lounge charges the bank appx. Rs.250/- per person per entry. This makes it Rs.2000/- per person per year.

      But yes, Something is better than nothing.

  3. Which card is acceptable or not in the lounge lucknow, if any one can know plz helf
    Ex-ICICI coral visa card
    Flipkart axisbank visa credit

  4. Final Review:

    I visited the lounge on 27-07-2022, the entry was seamless and they are accepting all visa signature/infinite/mc world cards along with diners and priority pass. I used my IndusInd visa signature debit card and they swipe it for ₹2 only.

    There are limited seats and all of them were full so they settle us in adjoining Ile Bar (same owner property).

    Food was very average and they only offer thalis with papercup full of pepsi. Seating not much comfortable but overall a good place to wait for flight and have something to eat.

    There should be larger lounges at LKO as there are many flights being operated.

    Thank you for reading,
    Hashim Taylor

  5. Used hdfc regalia mastercard and icici sapphiro mastercard. Was charged ₹25/- on both. Maybe that’ll be refunded later on. Lounge is good enough for such a small airport. Limited options for food, and I agree that they need better trained staff, but I do see them trying and not slacking off.

    • Ordered Uttapam and Dal Makhni rice. Uttapam was actually good, and dal makhni rice was also ok. Both warm and non spicy. Overall good food was served. Uttapam was ready in 5 mins of order, rice dal makhani took around 15 mins. (Had ordered at 7pm dot – dinner time start)

  6. Iam currently inside the lounge there are no trained staff,only a waiter who has no knowledge of F&B I tried ordering my lunch but Iam told its possible only after 12.30 thou it’s written 11.15 onwards lunch available.
    The A/c is on 25 % it’s very hot outside but the temperature is not so pleasant inside.very limited options and waste of money.
    The lounge has to keep well trained staff who can attend and at least talk gently.My worst experience


    • @Bhaskar, the lounge folks are not responsible for validating your T&C with Priority Pass. You are. Please don’t pass on the blame.

    • Mr Bhaskar,

      I too used my priority pass issued by citibank at Lucknow lounge (and all other domestic lounges for that matter).There never was any charge.It all depends upon the issuer.On Priority pass issued by citibank prestige,HDFC infinia unlimited domestic lounge access is free.

  8. For me Regalia Visa is worked here even though its not mentioned while Bob Eterna Mastercard is mentioned in their lounge list but it didn’t worked.


  9. Hi Ajay,

    Thanks for the review.

    I noticed that you are able to hold both Diner’s as well as infinia cards together, something that has been denied to me in the past.

    I have a diner’s with my alma mater’s insignia that I don’t want to loose for sentimental reasons. However my RM maintains infinia and diner’s will not be issued to the same person.

    Any ways to workaround?

    Thanks in advance!

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