Review: Hotel Aloft New Delhi Aerocity

Delhi has a fabulous bunch of airport hotels, unlike anything else I’ve seen in most parts of the world. You can find yourself a luxury or a budget hotel at most times of the year, and some also come with lovely tarmac views. Additionally, the airport operator, GMR, has curated many eating outlets and gotten some marquee tenants to use the office space at Aerocity. This makes travelling a joy if you arrive at India’s biggest hub airport.

This time, I wasn’t travelling anywhere, but I still needed to stay at an airport hotel for a night. Shipra was on a trip, and as soon as she landed, she had to get on a call, which did not leave us with much time to get back home. While I’ve stayed at the JW Marriott Delhi Aerocity a few times, and it is arguably the best premium hotel in Aerocity by a mile, it was sold out for the night, so we decided to head to the Aloft New Delhi Aerocity for this trip.

Hotel Aloft New Delhi Aerocity, Booking Experience

As usual, I ended up booking Aloft New Delhi Aerocity via Marriott.com. The hotel is a select-service brand from Marriott. Still, just like all things Delhi, it has upgraded the standards to sit somewhere above the usual select service hotel standards and is more a Courtyard than an Aloft. But I digress.

The hotel has Aloft Rooms, the base category rooms, and sells them with different views at different prices, such as the Pool View, the High Floor room, etc. The top-category room here is the Aloft Studio, which is an Aloft Room with an additional couch thrown in. I booked the Aloft Room for my short one-night stay.

Hotel Aloft New Delhi Aerocity, Check-in

I arrived at the hotel using the Delhi Metro, Airport line. The hotel is very close to the Delhi Aerocity metro station, and one can get here from Terminal 3 in ten minutes using the Metro or a cab service. The lobby was well-lighted and put the hotel straight up in the premium category of hotels for me. A separate desk attended Marriott elite members, and I headed there to complete my check-in. I was proactively asked about a late checkout and asked for it to be put at 4 pm, which was no problem for them.

Here are some other pictures of the lobby. I’d say it was tastefully done and, of course, beats other Aloft and similar select-service hotels of Marriott and other chains by a mile. The natural light streaming in was a big win.

The hotel looked complete with an on-premises salon and a bar (w.xyz), which I did not visit during my short stay. Not just that, there was a small business centre as well in the lobby.

I was told I was upgraded to the Studio for my stay, and I was also handed an elite amenity card to choose what I would like. This card has become rare over the past year, as some of the other Indian hotels of Marriott, where I usually stay, including the St. Regis Mumbai, where I spent some time in June 2022. If I chose nothing of these amenities, I’d have 500 points credited to my account. I took the card with me and told the check-in staff that I would call them later about my amenity choice.

Hotel Aloft New Delhi Aerocity, Studio Room

For this stay, I was assigned a room on the hotel’s first floor, which is shared with the banquet spaces. However, I had a room in the corner, and I did not hear any sounds which would bother me. As I mentioned above, the Aloft Delhi rooms are similar to Aloft rooms in other parts of the world (and I’ve stayed with the brand in Ahmedabad, Dubai and Europe). The key format for Aloft rooms is that the TV hangs on the wall in front of you, and there are windows with blinds on both sides. A day bed sits under the television, and a work desk is usually on the right side of the daybed.

Here is a picture of the bed.

The work desk was minimal but did the job. One thing to mention is that there were a lot of USB A ports to plug in your phones or other devices for charging by the bedside.

The addition in the Studio over the standard rooms was the couch, which was in a corner.

It did help to have the couch, as this made enough space for us to work. We also used the couch area for in-room dining.

On the side of the daybed, there was another table that could be used for work if needed but had the coffee and tea kettle. A couple of reusable glass bottles of potable water were also placed in the room, which was a nice sustainable touch. However, when I asked for more water, we were sent Bisleri-brand drinking water, which could have been avoided. The minibar was kept empty.

 Behind the living area are the wash area and the wardrobes, all rolled into one open format area. 

The shower cubicle had those big-format bottles of soap, and shampoo like all Aloft hotels do, along with an overhead rain shower. 

Hotel Aloft New Delhi Aerocity, Dining

In line with the premium nature of this select-service hotel, which also reflects a bit in the pricing, the hotel sent across a welcome amenity a couple of hours after I arrived. It was a fruit basket and some chocolate and pastry, along with a note from the GM of the hotel.

Here is a closer look at the note from the General Manager.

In the evening, I had to catch up with a friend who works at Aerocity, so I invited him over to the 24-hour snack shop. The coffee shop, Re: Fuel, had some impressive beans and an excellent coffee menu where they did all sorts of coffee, including pour-overs, French Press and so on, along with a Barista who could educate me about the beans and the coffee when needed. I totally did not feel the need to go to Starbucks for my cuppa, which, by the way, was within walking distance. I returned the next day to work from this outlet for a while. My bills were all posted to the room, with the eligible 20% discount for Titanium Elites (since discontinued), without having to remind them of it.  There were some pastries and sandwiches on offer, and you could buy yourself a breakfast combo if you’d like.

For Shipra and me, breakfast was going to be at the Nook, the all-day dining restaurant of Aloft Delhi Aerocity.

The full, hot breakfast had an excellent lineup of Indian and western dishes, including Chole, Aloo Sabzi to go with Pooris, Idlis, Poha and the other usual Indian fare. There was a separate bakery station set up as well.

Eggs, Paranthas, Pancakes, Waffles and Dosas came from the live station. I must mention that the hotel also had an extremely nice Masala Chai, enough for me to not ask for any coffee on this day. There was also a nice Chole Kulcha Berliner being served by a chef rolling around a cart.

I also saw the GM walking around talking to guests at the restaurant, which is always a great sign. It means they are on top of the situation and ready to intervene if a remedy is needed. Although at a standardised hotel such as Aloft, where people would usually be staying just for a night, that would be not required, it was good to see they cared.

As I came out, I noticed there was a Japanese restaurant on the premises, although I could not try it out because, well, there was no time. It has an authentic Japanese Chef helming it, so I hope the fare will be good. Another time.

Later in the day, I remembered to pull up the amenity card, which I’d still not encashed, and I called the in-room dining line to place an order. Shortly after, a couple of glasses of white wine and some succulent Chicken Tikka were delivered to the room. I only have high praise for the high standards of F&B at Aloft Delhi Aerocity.

And in what seemed to be a mistake, a second welcome amenity appeared just as we packed up to leave. But the pastry was excellent, regardless.

Bottomline

The Aloft New Delhi Aerocity is an excellent hotel for a night or few when you want to stay near the Delhi Airport or are just passing through. The rooms are nicely appointed, the food and coffee are very well. There seems to be a pool, which I could not check out, but overall, this hotel follows the Marriott protocols to the T, and I enjoyed my stay there.

Have you stayed at the Aloft New Delhi Aerocity? What was your experience like? 


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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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Comments

  1. I have also stayed here several times, it’s quite convenient for the late night international departures/arrivals, and ever since the F&B options opened in the Aerocity mall/office space area (several years back now!), going for a walk over there in the evening makes it feel like you aren’t trapped and forced to pay “hotel prices” for dinner. Combine that with the cleanliness of Aerocity and the minimal traffic, and the sidewalks, and its really a lovely area that gives a break from the chaos that can be Delhi sometimes. The Aloft has also been (at least in the past) a pretty decent points redemption option when the prices are high.

  2. I stayed last October as you said it’s premium aloft with good dining options and well appointed lobby and rooms. I stayed in a room which had the view of the runway. Spent a lot of time sipping coffee and plane spotting!! Yes the masala chai is excellent.

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