Mumbai’s Terminal 2, which is the designated Terminal for all international flight operations from Mumbai, went live in February 2014. The new terminal had a massive lounge which was operated by GVK, and inaugurated later in 2014. I have been to the Business Class section of the lounge many a times, and I wrote a review of the lounge on my first trip in November 2014.
While I have been to the First Class section of the lounge also a couple of times before, I was in a rush so I did not get enough of the experience to be able to write a review. When we were flying Singapore Airlines Suites Class on this trip, they invited the both of us to the First Class Lounge, by presenting us their own Golden Tickets.
The set-up of the GVK Lounge is on Level 3 and Level 4. You enter the lounge through Level 4, and Business section lounge members are sent to Level 3 via an elevator. Level 4 hosts the Premium Lounge, and in a roped off section, the First Class Lounge as well.
Our host from the GVK Pranaam service walked us all the way to the lounge and left us to ourselves there. The lounge has a restaurant section, a lounging area along with a fully stocked bar, and a few couches for solo travellers, overlooking the tarmac.
The key difference between the business class section and the first class section is not just the hue (Silver for Business Class and Golden for First Class). First Class lounge access gets you real champagne (Moet & Chandon Imperial) while Business Class only gets sparkling wine (Chandon).
While there is a vast buffet for the Premium Lounge passengers which is also accessible to the First Class passengers, there is white-glove dining for them, and you can order stuff off a menu presented to you, which the staff will bring to you. The buffet has a large assortment of cold salads/finger foods and desserts, and about 8-10 hot entrees as well.
The menu is enclosed below, and has a good mix of Indian as well as World food. There is an entrée menu for Lunch and Dinner, and also an all-day dining menu which can be ordered anytime.
We ordered a Wasabi soup and a chaat platter to start off. We also ordered a dim sum platter to share. Before everything else, we were brought an Amuse Bouche made of Tofu, which was very very delicious. They followed it up with a nice bread basket which was left for us, along with some flavored butters.
The Wasabi Soup was very nice, and I just got a tasting of it, while Shipra got the whole of it. I was very amused to see a Chaat Platter, but hey, when there is Chaat why would I need to think of anything else to eat.
My Chaat Platter had some Panipuri and some Dahipuri in it. It was finished in two minutes.
While I was trying to save my appetite for my SQ flight, I could not help but give the staff an opportunity to serve us all three courses. I ordered a Murg Dum Biryani, which was very delicious as well. Luckily, it was a small portion and not a massive helping. We both shared the Biryani.
With the Biryani out of the way, we headed to the other side of the Lounge, where there is a spa. All First Class passengers get 30 minutes of complimentary neck/back massage or foot spa. We did not have that kind of time, so we took a 15-minute foot spa instead.
The restroom also had integrated showers, which was something we did not get to try. The restrooms were also stocked with other amenities such as shaving kits and dental kits for those of you need them.
Before we left, we gave their caramel dessert a shot, because, sweet tooth! It was done exceptionally well.
We left the lounge happy and satisfied that GVK’s new F lounge is much better than all the other lounges I saw at the old Terminal 2, and maybe not allowing airlines to operate their own lounge was a good idea after all. The lounge was not very crowded and the service was very personal, which is often the note to start a good trip on!
What has been your experience at the GVK First Class Lounge, Mumbai Terminal 2?