Readers Question: Using Jet Airways upgrade vouchers

Reader Abdullah posted a question on the Reader’s Questions page which I thought was more appropriate to answer here since every once in a way I receive queries on Jet Airways upgrades. Here is a quick Q&A explanation:


I keep visiting your page as i am too a FF of Jet Airways, though its mostly domestic flights.

I need some advice, i have these upgrade vouchers to business class around 6 of them and my status is Gold card holder of jet airways.

Whenever i fly i look for best fares but then these best fares dont allow a upgrade to business class. How can i use these vouchers?

1 of this voucher expires april 30 next month.

I am also flying with my family to jeddah next month, shud i keep these vouchers and see if i get upgrade for all 3 tickets, though its unlikely but i can still try.


You need 1 upgrade voucher for every 1,5oo miles flown or less per sector for a 1-class upgrade. Which means, for domestic flights, 1 voucher is good for an upgrade per sector to business from anywhere in India, while travelling outside the country, you could need quite a few. In the case above, travel to the Middle East would require 2 vouchers per sector upgrade per person.

The Jet Airways upgrade vouchers, as per the website, can be used against the following eligible fare classes:

On Jet Airways:

  • Economy to Première: Y, M, T, U, N, L, Q, S and K class.
  • Première to First Class: C, J, Z, I and P class.

On JetKonnect:

  • Economy to Première: When flight is operated under 9W code: Y, M, T, U, N, L, Q, S, K class.
    When flight is operated under S2 code W, Y, K, U, T, S, H, E, X, N class.

JetPrivilege Platinum members and other members/guests holding JetPrivilege Platinum upgrade voucher(s) can use the voucher(s) on any revenue fare type (except G Class on Jet Airways and G / V class on JetKonnect)


On Jet Airways, the best fares online usually book into the B class (Web Specials) or W,O fares (Special Fares) domestically. This is followed by V, K and upwards. Like most other airlines globally, Jet Airways discourages the best fare classes (cheapest fares) to get an upgrade.  This is the reason you are not allowed to upgrade on these fareclasses. The same goes for JetKonnect.

JetPrivilege Platinum members (top-tier Jet elites), or know one,you get a better treatment. So, if you are a Jet Platinum, you get to use the vouchers for an upgrade on any fare class except G (and V as well on JetKonnect). Also, if you have been transferred the vouchers of a JetPrivilege Platinum member, you can use these as well to request an upgrade on any fare class.


On Jet Airways international segments, the best fare usually book into S, K or H fare classes. While S & K are upgrade eligible, H is not. It would be advisable to check before booking since the difference between the fares is not vast but a few 100 Rupees (in my experience). Again, if you are a Jet Privilege Platinum member, you will be able to use these on any fare classes except G.

How to ask for an upgrade?

It is always a good idea to call up Jet Airways once your tickets are booked. Award tickets and upgrade tickets come from the same pool, and for the past many months, Jet Airways is not releasing many seats in the business cabins. If you are a Jet Privilege member, please log into your account and check if you have business class (Premiere) redemption seats available for your date of travel. If yes, call up Jet Airways and ask them to confirm your upgrade. Otherwise, Jet Airways will put you up on a waitlist.

If your upgrades haven’t cleared immediately, do call them closer to the date of travel (frequently!). The agents can always request Revenue Management to open up seats for award travel/upgrades and confirm your upgrades. Otherwise, check for the status on check-in, and sometimes even on the gate. One of my upgrades last year happened with Jet Airways when the flight was boarded and close doors announcement was made.

In Abdullah’s case, he can get 3 one-way upgrades confirmed on his travels to Jeddah. The Gold status should give him a higher priority than most!

I hope that was enough information on Jet Airways upgrades using vouchers. Do write in if you need more clarifications or post your questions here.

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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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  1. I am a platinum member and I have the upgrade vouchers which I want to use for my son who flies from Paris to Mumbai. How do I use it and who do I call to confirm the upgrade. TIA

  2. i have booked a ticket from delhi to hong kong in economy class and has upgraded it through vouchers.i am unable to do my web check in ..kindly tell how can i do my web check in..


  3. I had received a Voucher in the month of July, 2017. Now i want another voucher can anyone tell me the process ???

  4. Hi, this is Rishi here. I have an upgrade voucher in the name my an uncle (who’s a platinum member). I’d like to use the voucher for my International Travel from Mumbai to London. What category of ticket should I be booking so that I can avail the same? And how do I check whether the required upgrade to Business Class tickets are available?

    • @Rishi, for Mumbai to London travel you need 3 vouchers and need to book at least a Saver ticket. To check upgrade availability call Jet Airways

  5. Hi , if I hold an upgradeable voucher and if Im having an infant also with me , how many vouchers will it take for me to fly from DUBAI TO BOMBAY?

  6. Hi,

    Thank you for your input. I have been a Jet Airways Privilege member since 2012 and travel internationally 4-5 times per year and it doesn’t seem like I am gaining any rewards, and to be honest I can’t make heads or tails out the their explanation about Tier point and JP Miles rewards.

    It says I only get 3773 JP Miles for an International flight and it cost 37000 miles to redeem for a one way ticket – not very rewarding it you ask me and shouldn’t I get 3773 each way?

    I am still only a BluePlus member and it says I have 7/13 point until the next tier, how do you accumulate Tier Points… many flights does it take?

    Anyway, just looking for the “laymans” understanding on how to make this rewards program work. I can usually find cheaper flights on other Airlines but I am trying to stick with Jet Airways to build my reward points, but so far I am not impressed.

    Thank you for your input.

    • Best way to gain miles faster on 9W is to get a credit card which is linked to Jet Airways, and use all your spend on credit card to be converted to miles. Further if you fly international see the code share airlines and check if you can earn miles on those segments on Jet.

      Yes, in India there is hardly any good Frequent flyer program and redemption. 2 to 3 years back the redemption rules for 9W were much better, but now are not so good. That being said, I am glad they have a FF program, as airlines like Indigo (which is #1 in market share) still does not have one

  7. Hi,

    I have just been upgraded to Platinum class of Jet Priviledge memebership. Have never used this upgrade vouchers and not sure if I have ever received them??? How do I find out and get upgrade vouchers?

    Thanks in anticipation of positive response.


    Sudip Roy

    • @Sudip you should have received vouchers on your silver and gold upgrades as well. They come as a part of your upgraded membership kit. To use them, call jet airways and request an upgrade once you satisfy the T&C at the back of the certificate and if a seat is available you’ll get it at the airport.

  8. One small question, Can i now use these vouchers to EWR on etihad also. As jet airways is offering only flights from BOM via AUH to EWR. The 9W operated flight is being priced at a premium now.

  9. sell them is better ,u should easily get 2000 for each one of them

    Mod Note: Selling of these vouchers is prohibited and may lead to closure of your frequent flyer account .

  10. Never had any problem using upgrade vouchers.have always managed to get upgrades for self and wife on international routes.god bless Jet at least for now.

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