No more Chicken Junglee Sandwich on IndiGo for the time being: IndiGo to revise service protocols in CoVid-19 times

While the DGCA is still finalising the new protocols for flying at the moment as and when an ungrounding happens, IndiGo, India’s largest airline by market share, is putting out its service protocols in place for the time being, in a readiness to fly again.

In an internal briefing to employees, IndiGo is putting together a bunch of measures to ensure that they keep a safe distance for those who would need to fly when the airline takes to the skies again.

IndiGo’s buses to bring passengers to and from the aircraft will be filled at 50% capacity when services resume.

Secondly, IndiGo will discontinue its onboard meal services, which means no more Chicken Junglee sandwiches for the time being.

IndiGo will also frequently deep clean their aircraft to ensure they keep their crew and passengers safe when the airline will fly again. However, there is no hint on Social Distancing on board the plane yet. Remember, these are not the final guidelines, and there may be more coming in the final version.

IndiGo CEO Rono Dutta, who wrote all of these measures in his email to the employees, also hinted at the fact that in current times, the focus will be on cash flow and not on profitability. This would include a close examination of all fixed costs of the company and to see how to minimise them.

By all accounts, when the aircraft take to the skies again, only a few flights will be taking off on day one. The restart of civil aviation will be in a phased manner.


No more Chicken Junglee sandwich and no more fighting for the armrests with your neighbour on the planes for the time being. That will be flying for you in the coming days.

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