New Turkish Airlines Miles & Smiles program is here, and not bad at all

One of the best things to happen to Star Alliance airlines was the status match they offer to their Gold Elite level, which was first revealed on this blog. While I still haven’t made it to their CIP lounge in Istanbul, I hear often it is one of the best business class lounges out there.

Turkish Airlines had a dual redemption chart: one for redemption on Turkish Airlines metal and one on Star Alliance airlines. Last month, they revealed that the program was going to be revamped, and new program is going to be launched as of June 1, 2014. Just a short while back, they launched a new website dedicated to the new mileage program at www.new-milesandsmiles.com.

Here are some of the details of the new Miles & Smiles program:

  • Turkish Airlines: Earlier, you’d earn 100% to 150% of mileage flown as per your cabin of travel, now you get it as per ticketed cabin. The new mileage table is same for Turkish Airlines and all partners.

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Old earning table

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New Earning Table

  • New Redemption Table: Same redemption table for Star Alliance airline partners as well as Turkish Airlines. Some increase in prices, but decreases as well. No difference for high and low seasons. More availability of award tickets in saver buckets, what TK calls Capacity Controlled Award Tickets. one way tickets at 50% of roundtrip tickets.  For instance, Turkey to North America business class tickets were available for 35000 miles + 141 USD one way. Now, they are available for 45000 miles, which isn’t exactly gutting the chart in my book.
  • tk3

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Here is the old Award Chart and the New One. For instance, Central Asia to North America in Economy was 80K miles round trip, now it is 68K miles. In business class, it is now going to 105K as compared to the existing 100K existing, so no big difference. And one-way it will be only 2500 miles difference.

  • Companion Awards now cheaper: Earlier, a revenue passenger could issue a companion award with 100% of saver availability, now the companion awards will be only 70% of saver availability.
  • Upgrades on all classes: Earlier, there was a differential award chart for upgrades basis the class of booking, and now all upgrades are going to be processed at 50% of saver award value on the same route.

That is the crux of the new Miles & Smiles program. Still a very attractive program, and they are currently offering miles for sale at 1.8 US Cents per mile under a 50% bonus offer.

More analysis coming soon, and this is the preferred program for Star Alliance miles for me.

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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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Comments

  1. you should use south african airways voyager miles for the trip that you need.
    needs 29100 miles and miles are way cheaper and easier to get.

  2. Hi! Long time reader, great blog.

    I had a question on Miles and Smiles with regards to Star Alliance award tickets.

    If I want to fly within North America, using Miles and Smiles Miles on e.g. United, what is the cost of a one-way flight award? Is it 10k or 15k in Economy?

    I’m currently trying to fly from NYC to one of the Caribbean Islands and then back to houston, but not sure how much this would cost me with TK. I understand that with LH miles, this would cost me 17.5k one way, so 35k for the entire trip in eco.

    Thanks a lot for your help!

    Cheers

  3. TK miles and smiles member. I will be flying Lufthansa 1st class Frankfurt to Johannesburg next month. Wanted to know If I will be earning additional status miles as it is 1st class not business. Cannot find this info anywhere

  4. The strange thing is that with the new program, Sri Lanka now is moved from Central Asia to Far East while India still remains in Central Asia!

    That would mean 90.000 miles required for RT in business in the new program, while only 50.000 miles required now.

    If you want to use the old award chart, it is still possible till end of May.

  5. Europe – North America

    Turkish clients use Star Alliance
    – 135 000 miles (FIRST CLASS, round trip)
    Lufthansa clients
    – 170 000 miles (FIRST CLASS, round trip)

    Europe – South America

    Turkish clients use Star Alliance
    – 161 000 (170 000 from Europe 1) miles (FIRST CLASS, round trip)
    Lufthansa clients
    – 210 000 miles (FIRST CLASS, round trip)

  6. I have found the unofficial new award chart.

    Don’t forget that the Star Alliance partner has the same price!

    Europe – Far East
    Turkish clients use Star Alliance – 90 000 miles (business, round trip)
    Lufthansa clients – 135 000 miles (business, round trip)

    Europe – Oceania
    Turkish clients use Star Alliance – 110 000 miles (business, round trip)
    Lufthansa clients – 185 000 miles (business, round trip)

    Europe – North America
    Turkish clients use Star Alliance – 90 000 miles (business, round trip)
    Lufthansa clients – 105 000 miles (business, round trip)

    Europe – South America
    Turkish clients use Star Alliance – 110 000 miles (business, round trip)
    Lufthansa clients – 135 000 miles (business, round trip)

    Europe – Southern Africa
    Turkish clients use Star Alliance – 90 000 miles (business, round trip)
    Lufthansa clients – 105 000 miles (business, round trip)

  7. Ajay, there’s two points you’ve seem to have missed about the new earning table on http://www.new-milesandsmiles.com, which are:
    1. It only applies to earning on TK flights even though the old partner pages on turkishairlines.com says to look on the new site. The lack of First class rates on LH/OZ/UA/JP/SQ/TG/etc are are a glaring omission from that table if it did cover all *A airlines.
    2. The old earn rates in TK Business class for TK Elite/Elite+ was 200% (or “double miles” as referenced on turkishairlines.com), so this is a devaluation down to 160% to 175%.

    Also, the spending table sees substantial devaluations across the board, with a few new gems that are a result of the region changes (notably Hawaii).

  8. It would be much better if we have to pay 90 000 miles from Europe to USA using Star Alliance.

    TURKISH

    Old award chart: 105 000 (busines, round trip).

    New award chart: 90 000 (busines, round trip).

    LUFTHANSA

    Award chart: 105 000 (busines, round trip).

  9. I’ve been Elite (Gold) on TK for a long time, and there are two points that are really advantages. One is that not only does Elite only require 40k miles in a year for two year validity, but those (like me) living outside of Turkey can renew for only 25k miles for two years (provided the 25k miles are accrued in the first year of the two-year period). Last fall, I took a trip to Thailand with a quick stop in Sweden to see two of my kids, and got the entire 25k for a 2,000 dollar ticket. TK is generous with 100% accrual even for discounted fares on their own flights. Secondly, I waltz into United lounges just by showing my TK card, ahead of United elites who can’t get in unless they pay membership. As to service….air staff is great, but ground staff and telephone staff leave something to be desired.

  10. Thanks, will elite card on turkish give bonus miles on economy as well? I have gold with united and get 50% bonus miles on my economy travel..

  11. I’ve tried to sign up for Miles/Smiles but can never enter a City since I don’t live in one that is listed. In the past they had “Other,” allowing you to enter it in but that never worked either. Looks like a good program though.

    • This is still a problem…trying to sign up and won’t let me leave city blank but my city isn’t on the list. Also no matter what I put in for a pin, it’s rejected. Very frustrating.

  12. Nice.
    But is TK one of those airline charging fuel tax on each award ticket, as opposed to the US program’s?

  13. Levy, me too. Thanks for reporting this and I am excited about the full details. I have been looking for an alternative program to bank my *A miles, TK might be the right one! If you could give us the full details (redemption, fees etc) that would be great. I am gonna follow you!

  14. I really likeTurkish. I’ve not used their mileage program but booked through UA before the price hike on Star Partners. How much are the additional charges on Turk award tickets? I am looking for alternatives to UA mileage program.

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