HDFC Bank and JetPrivilege partnership ending in December 2022

When I started this website in 2011, I hardly realised that we would outlive airlines and their partnerships. In 2012, Citibank and JetPrivilege had gone their separate ways, and JetPrivilege was carved out from Jet Airways to become a full-blown mileage factory. JetPrivilege went on to appoint many banks as co-brand credit card issuers. Their first partnership was with HDFC Bank, where they both issued credit and debit cards.

Since the transition to InterMiles, interest in new cards has been slow. However, both the entities (HDFC Bank and JetPrivilege Private Limited) kept the relationship ongoing despite no anchor airline for JPPL in India.

HDFC-Bank-JetPrivilege-Debit-Card

However, HDFC Bank is now preparing to wind up this relationship. It seems the partnership was supposed to be revisited after a decade (or perhaps extended by five years after the first five years were completed), and this time is going to be over in December 2022. HDFC Bank had already placed a hold on issuing new credit cards as a part of the co-brand lineup earlier.

Now, they are sending out a message to customers about the imminent closure of this partnership. As per HDFC Bank, they will replace all the debit cards issued as a part of their partnership with JPPL with one of their other debit card products.

a message on a phone

Bottomline

HDFC Bank and JetPrivilege Private Limited will discontinue their partnership as of mid-December 2022. Consequently, any co-branded products will replace other cards from the HDFC Bank stable.

What do you think of the decade-long partnership between HDFC Bank and JetPrivilege coming to a close? What benefits did you reap from the partnership while it was still going strong?


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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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Comments

  1. Just got billed by HDFC Bank for renewal of the card in their February statement. Customer service was clueless about the card being phased out and new card (Regalia Business – as per Bank’s recent email communication) being provided.

    Upon escalating the matter, they’ve reversed the renewal charge but the billing statement received today shows that GST (on the renewal charge) is still due to the Bank.

  2. I was one of the early subscribers of the products under this partnership. Having both the Credit Card and debit card from HDFC. As I was a Platinum member of 9W , I used the lounge access feature very rarely. When 9W closed , and my credit card expired It was replaced by a HDFC Regalia. Just now I have received a message stating that my debit card will be replaced by a Millenium Debit card. Marks the end of a great experience.

    • @Sagar, as I wrote, new card issuance was already stalled (but officially, the cards are still on the HDFC Bank website).I know some cardmembers received Regalia as a replacement for their cards earlier on.

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