Last week, Jet Airways shut down operations, which also led to JetPrivilege suspending redemptions on Jet Airways and all partner airlines. However, one partner airline which is still honouring award tickets issued to JetPrivilege members is Etihad Airways. If you had an Etihad Airways flight booked with JPMiles, you can still continue to use that reservation, due to the fact that Etihad Airways is a part owner of JetPrivilege, and they have made new arrangements to help you use those tickets.
If you have an existing booking on JPMiles for Etihad, which is a ticket issued by Jet Airways (e-ticket number issued starting with 589-), you can call up Jet Airways or JetPrivilege, or just send a direct message to Jet Airways on Twitter along with the details of your ticket, asking them to reissue your ticket. You should have a new Etihad Airways issued ticket (starting with 607-) come back in your email, usually within 24 hours. Your sector will continue to remain the same, but your PNR and ticket number will change.
This is being done free of charge. So, if you have any upcoming travel on Etihad Airways booked with JPMiles, go ahead and get it rebooked at the earliest.
Do the extra benefits for JetPrivilege Platinum members (excess baggage, lounge, etc.) on Etihad marketed & operated flights still stand?
Will KLM honour an existing partner award ticket issued by Jetprivilege?
However, will KLM honour an existing partner airline booking done via JP?
HI,
Can i use JPMiles to make a new redemption on Etihad Airways?
@Rahul, yes you can. subject to availability of Guest seats
@Ajay how to book on Etihad if the guest seats are available? Under the select flight redemption the requirement of miles is almost 4 times of the actual miles that was required to book on Etihad using JPmiles. Is there any other workaround? Please share.
Thanks
You have to do this by sending an email to jpredemptions@jetprivilege.com – the old process.
Does it work for KLM too?
NO.
ONLY Etihad is respecting JP Miles….