Count this into stuff that does not affect us, but we still need to know. The Delhi Airport Terminal 3 opened roughly about eight years ago, and at that time was the most modern terminal in India. The GMR group no doubt put in a lot of effort in the product they produced, but in the end, people seemed to remember one of the two things, the Hand Murals on arrival, or the Brown carpets on departure.
I’ve long figured I found the airport too bland after I started using the new Mumbai Terminal 2 which mostly is a museum posing as an airport terminal. However, I never came to realize that people had even an intense dislike for these carpets. They have been tweeting about it since forever it seems.
Long time since I bitched about the carpet at T3, Delhi.. Here it is now. Ugly. Dog. Carpet.
— Tisca Chopra (@tiscatime) September 21, 2014
Have to say Delhi’s T 3 positively marvelous in comparison to serpentine lines at every other major airport. Dirty carpets notwithstanding
— barkha dutt (@BDUTT) April 3, 2013
— FUF (@fashionufeel) June 8, 2015
Hey @DelhiAirport – what would it take to get you to:
a) stop playing that crappy music?
b) change those ugly, musty carpets?
Who thought of carpeting the airport in a city like Delhi anyway?
— Raheel Khursheed (@Raheelk) April 22, 2018
Moreover, all it took was one Tweet earlier this month to move things. Except, this time the Tweet was not to the airport but the aviation ministry.
@jayantsinha @DelhiAirport #T3 at Delhi needs massive makeover. Almost all passengers want the dirty rugs to go. Please, let us not fall prey to a sunk investment fallacy. It is very inconvenient and now, stinkingly smelly also, to walk to the boarding gates.
— Suyash Gupta (@suyashgupta) August 18, 2018
Now it may look like one Tweet, but just in his usual style, the aviation ministry took note of the Tweet and passed it along to the Delhi Airport Twitter team for, well, some response. This is how Indian bureaucracy works, and this could have just been ignored, and that would be the end of this.
— Jayant Sinha (@jayantsinha) August 18, 2018
Except, Delhi Airport maybe caved in and decided those carpets be no longer required.
Thank you for the feedback. We have initiated the design and implementation process for the replacement of carpet with hard flooring in the passenger movement area along the piers in a phased manner.
— Delhi Airport (@DelhiAirport) August 23, 2018
Now, one part of me is happy that Indian airports are becoming so PROactive, the other part of me is not so pleased because this is not a decision they made on the back of one Tweet. The whole of Delhi Airport is supposed to undergo a new development as a part of the next masterplan of the airport, and this could be a part of that redevelopment plan.
Oh, and remember, the best airport in the world, Changi, also has carpets, tonnes of them. Moreover, so do many airports around the globe. At Delhi Airport, the carpeting is done in the secure holding area, where technically people are not supposed to have heavy bags (just 7 kg per person, remember?) So, how on earth are people having problems with the carpets of all things. I use the walkway all the time, and it works out fine for me.
Where do you stand on the carpet debate at Delhi Airport? Did you like those carpets or did you find them messy and an eyesore?