Loyalty

Category Archives for Loyalty.

Starwood changes award categories for 250+ Hotels

a large white building with a mountain in the background

SPG category changes are coming into effect from March 6, 2018. This year there is a reasonable balance with about half the hotels changing categories moving up and another half moving down. Here are all the details you should know before making your next SPG award reservation.

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Marriott Rewards guts chart: 1000+ Marriott Hotels expensive

a hotel entrance with glass doors

Marriott Rewards has announced hotel category changes for 2018. Over 1300 hotels are changing categories, and 1100 hotels out of those are going to become more expensive for redemptions. All the hotels in India changing categories will become expensive.

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Marriott paid us for staying with them

a hotel entrance with glass doors

One reason to stay with a hotel chain, again and again, is a sense of familiarity and the guarantee that loyal guests will be looked after well. But what happens when a Marriott hotel forgets about your Platinum benefits and the hotel staff pretend all is well. Marriott Rewards has a compensation procedure in place for these service lapse.

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