Bird Lounge Dehradun Airport: My Experience during the pandemic

In January 2021, after a trip to the JW Marriott Mussoorie Walnut Grove Resort & Spa, we decided to fly out to Delhi. After driving down from Mussoorie to Dehradun Airport, we headed to the Vistara airport counter to collect our boarding passes and drop our bags. Shipra and I were flying Premium Economy for this short flight, but thanks to our status on Vistara, we were expecting lounge access in Dehradun.

people in masks at an airport

Dehradun’s airport has a lounge operated by the Bird Group. However, it is accessible landside only. So, after dropping our bags, we walked a few steps and took a couple of flight of stairs to the Bird Lounge Dehradun Airport.

a staircase with glass railings and green balloons

The Bird Group is a recent entrant into the management of lounges and has a good presence at many smaller airports. The Lounge in Dehradun is available on the Mezzanine Floor, and you can either go up the stairs or use an elevator. When we visited, the elevator was out of operation, so we dragged our bags up.

Dehradun Airport Lounge Access

Vistara does not provide lounge access at Dehradun airport, so we depended on one of our credit cards for lounge access. Lounge access was available to Priority Pass and LoungePass, apart from eligible cardmembers holding a MasterCard/ Visa network card, etc. You could also buy lounge access at the door.

Dehradun Airport Lounge Access

Bird Lounge Dehradun Airport

After swiping ourselves into the lounge, we found ourselves some empty seats. Masks were supposed to be on at all times except when eating. The Lounge had seating for about 25 passengers, but half of these seats were blocked to maintain physical distancing. There were a few seats by the bar area, and then there was an executive workstation that had a stool. One part of the lounge opened up behind a glass facade that overlooked the airport terminal.

Dehradun Airport Lounge Access

a woman sitting at a desk

In terms of food & beverages, all the hot food was removed from the display area, apart from some small bites such as cakes and finger sandwiches. There was a bar code displayed for ordering individual meals by the time of day, but it was just vanity. On enquiring from the staff, I was told that there were only two set menus available: vegetarian and non-vegetarian. Both had some rice, rotis (Indian bread), daal and Indian gravy. Both smelled incredibly good. We skipped a meal because we did not want to remove our masks in a crowded area.

a kitchen with pans and food on shelves

Dehradun Airport Lounge Access

a man sitting in a chair eating

The lounge was so small that people had to leave their bags and trolleys outside to ensure there was no congestion in the lounge. Shipra and I waited for our flight to touch down, and then we headed for security to not be staying in a crowded area for our flight. We got out about 40 minutes prior and made it in good time.

a couple of people standing at a bar

In summary, the Bird Lounge Dehradun Airport is a small but efficient lounge landside, which can be accessed with various credit cards and lounge access programmes. The lounge is small and functional, and got the job done of waiting for my flight.

Have you visited the Bird Lounge Dehradun Airport? What has been your experience?


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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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Comments

  1. This lounge offer amazing food. Taste of veg food was one of the best we had during our trip to Mussoorie.. Some dishes were at par with JW..

  2. Great review and info.. One question though and pardon my ignorance but what do you mean by lounge accessible only landside??

      • @Ajay Checked this lounge today and now it is on air side, after security check. Had an early morning flight and lounge wasn’t open so couldn’t check it out though

  3. Had visited this lounge in November 2020 on our way back from Mussoorie. Nice, small, functional place. We were there in the morning around 8 am, not many people there at that hour. There wasn’t any hot food on display, they were serving some basic breakfast items like poha etc. on request, apart from tea & coffee. To access the lounge I had used Diners black for myself and Priority pass for my wife. All I remember is that Amex charged me some silly amount for using the Priority pass at this lounge, my fault really for not being clear on the terms of usage regarding the Priority pass that came with Amex Plat charge card.

    • Hi Amit,

      If you swipe your priority pass card on the lounge then you get charged money by your card provider. If you call them they would reverse the charges but you would have to pay the GST charge any ways.

  4. In preCovid times when I last visited, the lounge was always nice and efficient with a decent hot menu and good coffee and ambience. Yes, it’s small but never crowded really. With the new terminal airport expansion likely this summer we should surely get more space.

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