American Express has been at work upgrading its Membership Rewards platform. Some say that this is a part of the localisation of data that has been asked of them by the Reserve Bank of India, pending which they are unable to restart issuing cards in India again after the RBI placed an embargo.
Over the past few days, American Express has sent out an email to members stating timelines on when the redemptions on its platform won’t be available. Here are the timelines:
- In-store redemption of points will be unavailable from April 12, 2022, until further notice.
- Points transfers to airline and hotel partners will be unavailable between April 27 and May 6, 2022.
- All other redemption options will be unavailable between May 2 and 6, 2022.
American Express further states that no information about your Membership Rewards points or account will be available between May 2 and 6, 2022. The major cut off seems to be rolling out from May 2 onwards.
Given there will be a transition, it might be of help to note that you should take down your balances with Membership Rewards, preferably with screenshots, and do it right away. If you want to keep track of the details of your Amex Membership Rewards account, you might want to also read this earlier post, which talks about the detailed tracking of your Amex points.
If you are an American Express customer in India, you should log into your account and take down the balance details of your account by May 1, 2022. This is to safeguard your own interest as Amex will be running some software updates, which look big, on the Membership Rewards platform in the coming days.
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