Amex Membership Rewards update: Save Your Balances

American Express has been at work upgrading its Membership Rewards platform. Some say that this is a part of the localisation of data that has been asked of them by the Reserve Bank of India, pending which they are unable to restart issuing cards in India again after the RBI placed an embargo.

Over the past few days, American Express has sent out an email to members stating timelines on when the redemptions on its platform won’t be available. Here are the timelines:

  • In-store redemption of points will be unavailable from April 12, 2022, until further notice.
  • Points transfers to airline and hotel partners will be unavailable between April 27 and May 6, 2022.
  • All other redemption options will be unavailable between May 2 and 6, 2022.

American Express further states that no information about your Membership Rewards points or account will be available between May 2 and 6, 2022. The major cut off seems to be rolling out from May 2 onwards.

Given there will be a transition, it might be of help to note that you should take down your balances with Membership Rewards, preferably with screenshots, and do it right away. If you want to keep track of the details of your Amex Membership Rewards account, you might want to also read this earlier post, which talks about the detailed tracking of your Amex points.


If you are an American Express customer in India, you should log into your account and take down the balance details of your account by May 1, 2022. This is to safeguard your own interest as Amex will be running some software updates, which look big, on the Membership Rewards platform in the coming days.

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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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  1. I appreciate the concern but maybe you forgot that all of the reward points history is already saved in the card statements every month brother !! AND, they might even not consider our screenshot, but they have to consider their own statements. Am I right?

  2. Are you seriously this dumb? It’s 2022, you need to write down anything, they’ll have a record of it. Relax old man!

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