Air India to reduce non-stop flights to the US on account of crew shortage

We’ve all heard and read about the delays in flight operations at Air India with respect to their US operations in the past few months. The airline could not catch a lucky break, and saw multiple cancellations or widespread delays over months. However, Air India has now admitted there is a problem.

Air India to reduce six weekly frequencies between India and the USA temporarily

A shortage of qualified crew has forced Air India to reduce their weekly flights to the United States. The airline operates flights to Chicago, New York JFK, Newark and San Francisco using their Boeing 777 aircraft. The airline has seen delays recently on their flight operations with the 777 on these routes, with the result that there has been long delays, and unintended irritation for customers of the airline. It was primarily due to a crew shortage, ranging from an inadequate number of pilots or delays in the US visas for flight attendants.

On the sidelines of the CAPA India Aviation Summit 2023, Air India’s CEO Campbell Wilson today indicated to reporters that Air India will reduce their flights to San Francisco and Newark for the next three months. The airline has now decided that it will drop three weekly flights each for the time being to these two destinations. Campbell Wilson also indicated that the airline will have 100 pilots for the 777s soon.

AI flies 17 weekly nonstop flights to San Francisco, 14 to New York JFK, 7 to Chicago, 6 to Newark and 3 to Washington DC from India. The airline intends to cut down on flights where they can accommodate passengers on alternate flights.


Air India will cut down flight operations to and from the US for the coming three months as it brings more crew online to operate these flights. In the meantime, three flights per week to Newark and three to San Francisco will be reduced for the coming three months. This should impact availability and pricing of non-stop flights to the US.

What do you make of Air India’s short term plans to manage their US schedules?

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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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  1. I think they should drop all unprofitable flights to the USA. If they make money then they should drop other flights and keep what they have to the USA.

  2. This reflects very poorly on the new management! >1 year since the Tata takeover and they have proved to be equally pathetic. Tweets on the bad aircraft quality on US flights is a commonplace. In January 2023, so many of my US based colleagues had a harrowing experience with them, across flights and across days! It left me sad and ashamed as a passenger and Indian…!

  3. I had noticed that there were large gaps in service between NYC-DEL in recent weeks and large gaps when the only nonstops were on AA or UA. This explains it.

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