Room service has been synonymous with full service hotels for the longest time. However, it seems the paradigm will change soon, at least that is the Hilton’s plan for the summers. As per a Reuters report, Hilton CEO stated at a hospitality conference today, that the 2000-key full-service Hilton New York Midtown will scrap away room service this summer, and instead open an onsite eatery which will offer gourmet take-out. I expect this to be a pilot for such an effort, because Hilton is not planning to roll out the change at its other properties just yet. Other hotels, such as the Marriott chain also have no intentions of eliminating room service for the time being. I guess this move…
Room Service
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