Review: Singapore Airlines SilverKris Business Class Lounge Terminal 3 Changi

While I had business in Singapore, for which I stayed at the Conrad Centennial Singapore, after that, I was around Singapore for another day to catch up with my friends around there. After finishing up everything, I headed to the airport the next day, where I was going to fly back to Mumbai airport on Singapore Airlines‘ daily A380 flight out of Changi.

As I arrived at the airport, the check-in counter for the flight was already open.

I proceeded to the business class check-in queue, which was very empty, and dropped my bag for check-in. I was in and out of there in about 5 minutes flat.

Given this was the time of the day when the flight to India was going to depart, I was very happy to see how Singapore Airlines was trying to help Indians checking in, pointing them to the nearest Indian food shop in the airport.

I had a Singapore Airlines agent walk me to immigration aisle, telling me stories about how Singapore is going to go crazy the week after with Kpop stars coming in for a performance. Sure enough, they came and went, and airlines learnt a lesson never to keep first class tickets fully refundable again.

I passed through immigration in a jiffy with the scan and thumbprint combination gates, which have been present at Singapore Changi Airport for over a year now. While I roamed around the terminal for a few minutes looking for a couple of things I wanted to pick up from Terminal 3, when I could not find it, I killed my search and decided to head to the lounge.

Singapore Airlines has a whole bank of lounges in one cluster, which includes their Silverkris Business Class Lounge, Silverkris First Class Lounge, The Private Room and KrisFlyer Gold lounge for their own and Star Alliance Gold members eligible for lounge access even when not flying Singapore Airlines in a premium cabin. These lounges are located near Gate A, above the gates. There are other lounges also located across the airport.

As I took the escalator, I went left in the direction of the signboard. There are other lounges present as well, which include the Dnata Lounge and the SATS Premier, both accessible with a Priority Pass.

At the lounge, I was scanned in and I was on my way very quickly. Think of this as Singapore Airline’s flagship lounge, given it is at their home base and SQ has a lot of premium cabin traffic that originates or transits through Singapore.

When you arrive at the reception of the lounge, you would also notice a whole bank of agents who can help you with ticketing issues if you have a problem or a need to reschedule. Also, if you need it, there is a business centre next to the customer support desk.

As you walk down the alley, going straight leads you to the Business Class section. If you go right, you can access the Singapore Airlines Private Room. Today, with my business class ticket, I was eligible to get into the SilverKris Business Class Lounge.

Seating at Singapore Airlines SilverKris Business Class Lounge Terminal 2

The Business Class Lounge has, well, let’s just say, countless seats. I was there for about an hour plus, and back in the day I have spent many hours there in a go, but I have never seen this lounge crowded. The soft hues and the vast expanse of the lounge render itself to making sure you never notice a crowd, howsoever many the number of people may be in the lounge at any point in time.

Seating in the lounge is in many different forms and you can have your pick. Solo couches with a table in between, and lamps and charging points are the ones you would see more often. Do note, however, that not all chairs have charging outlets next to them.

There is a reading area, where the reading material never ends.

The lounge is also big on community tables, where you can sit and eat or work.

Another section has larger couches, so families or bigger parties travelling together could sit together. People were using these couches to, er, take a nap.

There is also a vast television viewing area in the lounge.

Food & Beverages

With my flight departing at around 7 PM, I made it to the lounge at about 4.45 PM and was there for about an hour. There was an evening snack service ongoing at the moment, which had a lot of hot snack options available as well.

Here is a good look at all that they were serving at this hour. I was literally spoilt for choice. There was Asian, Western and then some Indian options to choose from. There was Pork Stew, Fried noodles, Roasted Cajun Chicken with gravy, Beef and Mushroom in Black Pepper Sauce and many other options.

Inside a display heater, there were a couple of vegetarian canapés also provided for.

Of course I was ecstatic when I saw that there was the opportunity to grab some hot off the pan Indian fried delicacies such as batata vadas and bhajia. Clearly targeted towards the huge premium traffic flying from Singapore to Mumbai on the A380 every evening. For the meat lover, there was Chicken Tikka as well.

For those who would rather eat at the airport than on the plane, there was an Indian entree as well.

And there was a kids menu as well, which had Chicken Nuggets, fries and some hotcakes this evening. I may or may not have put some of those Chicken Nuggets in my plate.

For the healthy eaters, there was a salad bar.

Desserts were strewn over all over the lounge as well, but one of those was exceptionally good this evening. It was the Honey Sea Coconut.

There was also a lot of pastry going around.

There was a large amount of restaurant style seating as well, but you could actually take your food anywhere inside the lounge and consume it there.

While food was easy to pick, it was the drinks that really had me confused, in a good way. A huge freezer had all sorts of cold beverages on display.

And right across you had hot beverages, including some top of the line coffee and hot chocolate.

I am not sure I’ve had to pick between so many options of coffee before.

Or for that matter, tea.

In the end, I went for the slightly easy choice, which was the beer. There was an automatic beer dispenser, which made it pretty easy to decide to play with it.

But if beer is not your choice, there was some great wine and Charles Heidsieck champagne to choose from. There was also an assortment of top shelf alcohol as well.

If you did not like any of that, you could just have infused water.

There are also some showers available to those who have access, but I did not use them on this trip to the lounge. Realising how far my gate was, I left the lounge with some time to spare and headed to my gate about an hour out.

Bottomline

I’d say Singapore Airlines has a very good business class lounge, but then, this is also the same lounge I’ve seen in 2013, and then before and after that year. For a not very frequent flyer, I was very happy with this lounge. But comparing it with Cathay Pacific, perhaps they could do better to have something new at this lounge over the coming years?

Have you used the Singapore Airlines SilverKris Business Class Lounge at Singapore Changi Terminal 3? How do you like it?