Review: Qatar Airways Business Class Lounge, Doha


Once I came off my Mumbai-Doha flight, I had roughly about 3 hours to take in my first time at Doha’s new Hamad International Airport. It took me approximately twenty minutes to walk through the transit area and get through transit security to arrive in the central concourse, meeting the 7 million dollar teddy bear installation. The airport was perhaps preparing for their big bank of departures, and the rush was nothing like I’d expected.

Hamad International Airport Doha Teddy Bear

Knowing I won’t be able to fully experience the Al Mourjan Business Class lounge, which is exclusive to Qatar Airways customers, I skipped it in favour of visiting another lounge. Since the First Class Lounge was not accessible, I headed to the Al Maha Lounge, which is sort of a contract lounge, accessible via Priority Pass and Diners Club. Next door is the Oryx Lounge.

The Al Maha Lounge is towards the right of the Teddy Bear, while Al Mourjan is towards the left. When I arrived at the lounge reception, my entry was processed quickly. As an afterthought, however, they told me the lounge was busy. So, they handed me a voucher to the Qatar Airways Business Class Lounge which is used by QR’s Priority Club Elites and other airlines’ Business Class Passengers which had me take the elevator downstairs and back up to the other wing.

Al Maha Services

Once I arrived in the second lounge, they took the voucher from me, and I was waved to the left, in the  direction of the Business Class Lounge.

Hamad International Airport Doha Qatar Airways Business Class Lounge

This second lounge was also teeming with people, as I realized the minute I walked in. There were long rows of chairs organized by the walls.

Hamad International Airport Doha Qatar Airways Business Class Lounge Hamad International Airport Doha Qatar Airways Business Class Lounge

Hamad International Airport Doha Qatar Airways Business Class Lounge

I was able to find myself some space in the far end of the lounge next to the single television screen. This part of the lounge did not seem to get much attention from people.

Hamad International Airport Doha Qatar Airways Business Class Lounge Hamad International Airport Doha Qatar Airways Business Class Lounge

I went about looking at the F&B available. In the centre of the lounge, there was a dining area, with the breakfast spread, and some beverages on offer. There was also a large installation, and some seats organized for people to sit and eat their breakfast.

Hamad International Airport Doha Qatar Airways Business Class Lounge

There was a continental spread, not too much for breakfast in my view. On offer was lots of cheese, various kinds of English and Arabic bread, cut fruit and cereal.

Hamad International Airport Doha Qatar Airways Business Class Lounge

Hamad International Airport Doha Qatar Airways Business Class Lounge

Hamad International Airport Doha Qatar Airways Business Class Lounge

Hamad International Airport Doha Qatar Airways Business Class Lounge

On another side, there were pastries and some juices placed as well available.

Hamad International Airport Doha Qatar Airways Business Class Lounge

The coffee machine did a mean cappuccino, which helped me get through the hour I was there, slightly disoriented and waiting to get on my next plane. I was full from my dining through the night, so I chose not to eat.

Hamad International Airport Doha Qatar Airways Business Class Lounge

Apart from coffee, there were also soft drinks and Badoit sparkling water on offer.

Hamad International Airport Doha Qatar Airways Business Class Lounge

Alcohol was not on display, but available for pour behind a counter. Since it was very crowded there, I did not get an opportunity to inspect what brands were available for consumption.

There was also a rest area behind the seating where people could go and get some sleep, in case they were going to be around for a long stop here.

Hamad International Airport Doha Qatar Airways Business Class Lounge

It was a bustling lounge, and everything was self-service. I was not very impressed with this lounge, purely because of the volumes they were processing. I spent about 40-45 minutes in the lounge, checking my mail and sending a couple of important ones, and headed out at about 6:30 AM towards my gate, to catch my 7:30 AM flight to Paris.

Bottomline

From what I saw and heard, this lounge is almost always busy. So if you’d like to get some peace of mind, it would be a good idea to get the sleeping pods inside. This lounge works when you need a quick passage through the airport, but at a busy hour such as 6 AM, I doubt you’ll find any lounge which would be empty enough to get some peace of mind.

Have you visited the Business Class Lounge in Doha? How was your experience here?

The Pros

+ Accessible via Priority Pass and Diners Club or purchase access

The Cons

- Very Crowded
- Limited food offerings

Rating

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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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Comments

  1. it is not Al Maha Lounge that you used. It is “QR business class lounge”, which is for elites who are flying economy on QR or business on other airlines. There is only one Al Maha lounge, which is slightly better than QR business class lounge but gets full during busy times and they send visitors to less desirable QR business lounge. The complementary means that you get access to business lounge on courtesy of Al Maha, of course you paid for Priority pass, which covers your access to Al Maha. Trivial if this really mattered to you. But in any day, go to Al Mourjan if you have an access, that is far better than any other lounges (except Al Safa) at DOH

    • @ken, thanks for the clarification. I’m sure happy I saw this one on a quick stop so that I know what to avoid 🙂

      • @Ajay- Were you not on a business class seat from DOH to CDG? Should you not have had access to the Al mourjan lounge? This is confusing!

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