Lounge Review: Delhi Airport International Lounge Air India (Terminal 3)

Air India’s lounges have been in focus after many years since Air India is now the only airline that operates lounges at Delhi Airport. Additionally, with the closure of most lounges at Delhi Airport for renovation, many Star Alliance airlines (as well as Vistara) started sending their guests to the Air India Lounge, as it was the only lounge operational at Delhi T3 International for a while. While I visited the Delhi T3 Lounge for Air India on the domestic pier, it had been a long time since I had used the Air India Lounge atal Pier the Internation. In June 2023, though, I flew out of Delhi T3 twice, and both times, I was invited to the Air India Lounge—the first time around by LOT Polish and the second when flying Singapore Airlines.

Delhi Airport International Lounge Air India

The Delhi Airport International Lounge of Air India at Terminal 3 is operational on the Mezzanine Floor adjacent to the recently opened Encalm Lounge. The lounge was inaugurated in 2014, to the best of my memory, under the government ownership of the airline and is one of the three remaining lounges of the airline (others being T3 Domestic and New York JFK) while the other lounges folded up (such as the one at Mumbai Terminal 1).

Air India Lounge Delhi Airport Terminal 3 International

Air India Lounge Delhi Airport Terminal 3 International

The lounge is accessible for Air India’s Business and First Class customers and those of other Star Alliance member carriers. Those eligible for lounge access via Star Alliance Gold status can also use this lounge. Vistara also uses this lounge for their International Platinum and Gold customers and Business Class customers who are flying out from Delhi T3.

Air India Lounge Delhi Airport Terminal 3 International

Air India Lounge Delhi Airport Terminal 3 International

Your first stop on arriving at the lounge is the reception. They will scan you in here and help you with directions. If you need wireless internet access, this is also the spot to collect your voucher. Sometimes airlines will print the invite for the lounge on your boarding pass itself, while at other times, they will provide you with a voucher to enter the lounge. The lounge is divided into two sections, a Business Class one and a First Class one. Most of the time, you will be directed towards the left side, where the Business Class lounge is.

Air India Lounge Delhi Airport Terminal 3 International

Air India Lounge Delhi Airport Terminal 3 International Reception

The lounge has two main sections on the Business Class side. As you enter, you will see a massive seating area with tables lined up against the wall for dining and couches taking up most of the area.

a table with newspapers on it

Air India Lounge Delhi Airport Terminal 3 International Business Class Section

a room with white furniture and a table

Air India Lounge Delhi Airport Terminal 3 International Business Class section

Beyond that, there is a second section with some recliners apart from more sofas.

Air India Lounge Delhi Airport Terminal 3 International Business Class Section

Air India Lounge Delhi Airport Terminal 3 International Business Class Section

Air India Lounge Delhi Airport Terminal 3 International Business Class Section

Air India Lounge Delhi Airport Terminal 3 International Business Class Section

a room with couches and tables

Air India Lounge Delhi Airport Terminal 3 International Business Class Section

Next to this section, the airline offers dining options. Here is the morning buffet setup from when I visited in the morning. There were many options of bread and bakery items, fruit, Omelette and Chicken Fingers, and Paneer Bhurji and Upma. Note the Maharajah cutouts peppered across the buffet, just like at the Domestic lounge.

a buffet with different types of food

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a food in a container

Air India Lounge Delhi Airport Terminal 3 International Dining Options

food in a container on a counter

Air India Lounge Delhi Airport Terminal 3 International Dining Options

sandwiches in a glass case on a table

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a juice dispenser on a table

Air India Lounge Delhi Airport Terminal 3 International Dining Options

Beyond all the hot food items, there was also a new snack bar with popcorn from 4700 BC.

a group of glass jars with food in them

Air India Lounge Delhi Airport Terminal 3 International Dining Options

And a full chiller with water and soft drinks.

a refrigerator with drinks and cans

Air India Lounge Delhi Airport Terminal 3 International Dining Options

And coffee as well.

a coffee machine and coffee cups on a table

Air India Lounge Delhi Airport Terminal 3 International Dining Options

The Bar situation at Air India’s International Lounge had improved as well. Old timers would remember the bar used to have a limit of two pours to be served per guest in a different era (to save costs or to stop passengers from boarding in an inebriated state, we don’t know). Now, the bar is stocked up much better, and that limitation is no more in sight. While the liquor is not top shelf, it is not bad either.

a bar with wine glasses and bottles

Air India Lounge Delhi Airport Terminal 3 International Bar Options

a refrigerator with bottles of beer

Air India Lounge Delhi Airport Terminal 3 International Bar Options

While Air India will be spending money on a brand new lounge (I assume this one will be shut to build that one), there are ample signs of their attempt to undo the past.

Here is the dinner service when I arrived on my second trip to this lounge in June 2023 (the second trip). The lounge had Soups, Rice and Curries and some fried items and dinner rolls.

a pan of fried chicken on a stove

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a pot of soup on a stove

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a food in a metal container

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a tray of food with a spoon

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a basket of bread in a glass container

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a metal container with rice in it

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a metal container with brown sauce

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a food in a container

Air India Lounge Delhi Airport Terminal 3 International Dining Options

While the dinner did not look great, it tasted alright. The breakfast worked out better, in my view.

a plate of food on a table

Air India Lounge Delhi Airport Terminal 3 International Dining Options

a group of computers on a table

Air India Lounge Delhi Airport Terminal 3 International

a computer monitor with a purple and blue background

Air India Lounge Delhi Airport Terminal 3 International

There were also computers, there for public use and browsing.

Apart from the main lounge, which is for business class customers, there is also a smaller section on the other end, which is for First Class customers of Air India (and other airlines operating from Delhi with First Class service). The furniture here was in better shape, and the lounge was empty.

a room with couches and tables

Air India Lounge Delhi Airport Terminal 3 International First Class Section

a room with chairs and a tv

Air India Lounge Delhi Airport Terminal 3 International First Class Section

a room with chairs and a tv

Air India Lounge Delhi Airport Terminal 3 International First Class Section

There was also a small water and snacks counter for First Class customers at the lounge. For meals, they’d have to partake in the same buffet as the rest of the guests.

food in a display case

Air India Lounge Delhi Airport Terminal 3 International First Class Section

The Lounge also has a shower and a changing room for kids.

two doors with a door and a door with a sign

Air India Lounge Delhi Airport Terminal 3 International Showers

a wooden room with a bed and a cabinet

Air India Lounge Delhi Airport Terminal 3 International Changing Room for children

Bottomline

The Air India Lounge at Delhi Terminal 3 is accessible for Air India’s Gold and Maharaja Tier customers, their Business and First Class passengers and other airlines using the lounge, and Star Alliance Gold members. It is the only airline lounge in Delhi Terminal 3 and will be revamped, although the timeline is uncertain. For now, the lounge does a good job purely because it has cut away from the past and is a better place to bide time rather than the other lounge operated by Encalm for Credit Card customers, where you could spend 30 minutes just trying to gain entry.

What do you think of the Air India Lounge Delhi T3 International? Have you been inside? How did you like it?


Liked our articles and our efforts? Please pay an amount you are comfortable with; an amount you believe is the fair price for the content you have consumed. Please enter an amount in the box below and click on the button to pay; you can use Netbanking, Debit/Credit Cards, UPI, QR codes, or any Wallet to pay. Every contribution helps cover the cost of the content generated for your benefit.

(Important: to receive confirmation and details of your transaction, please enter a valid email address in the pop-up form that will appear after you click the ‘Pay Now’ button. For international transactions, use Paypal to process the transaction.)

We are not putting our articles behind any paywall where you are asked to pay before you read an article. We are asking you to pay after you have read the article if you are satisfied with the quality and our efforts.

Pros

+ Standalone Lounge with less crowd
+ No Credit Card based access

Cons

- F&B needs work

Rating

About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

More articles by Ajay »

Comments

  1. Thanks for sharing. Flying out of Delhi on Vistara business next week and looking forward to visiting the lounge. The previous visit (a couple of years back) was needless to say nothing to write home about!

Leave a Reply

Your email address will not be published. Required fields are marked *