Review: Conrad Centennial Singapore

After my 6-hour long trip to Singapore, I had a hard time getting through immigration, where the queues were miles long and not the usual experience in Singapore. I had an 8 PM dinner meeting, and unfortunately, my timing was going all sorts of off thanks to this delay.

For this trip, I was booked at the Conrad Centennial Singapore, a hotel that has been on my list of hotels to go to in Singapore for long. The hotel underwent refurbishments in 2017/2018, so everything was fresh and new. The hotel was full, so for this stay, I was booked into an Executive King Room.

Conrad Centennial Singapore Review

I had already used the Hilton Honors app to process my check-in, and when I arrived at the hotel, my keycard was ready. I picked up my keys from the lobby front desk and headed straight to my room. My room was located on the 31st Floor, which was an Executive Floor, with the Executive lounge on the same floor. I had already requested for a late check-out and was confirmed to be able to hold my room till 4 PM.

The lobby was imposing. I loved the greenery being placed inside the lobby.

Conrad Centennial Singapore Review

Conrad Centennial Singapore Review

Unfortunately, in spite of being a Diamond Member of Hilton Honors, I was not upgraded on this stay. That shouldn’t matter on a one-night stay where I was anyways travelling solo. On arrival, turndown was already done, and the room was ready for me to crash for the night if I so wanted.

Conrad Centennial Singapore Review

The room was massive in size, and as you enter, the bathroom was laid out first, but you could eventually have an excellent view of the Marina Bay from your window. The room decor was minimalistic, just the way I like it, and on my bed was one of those tiny Conrad toy bears tucked in to give me company.

Conrad Centennial Singapore Review

A large couch ran through the side of the room, with an impressive view of the bay. The sofa served up as a day-bed as well and was one of the new features added to the room in the refurbishment of last year. I’ve increasingly started to like this concept, something I have seen at other hotels as well, such as the Andaz Delhi.

Conrad Centennial Singapore Review

Conrad Centennial Singapore Review

Conrad Centennial Singapore Review

Across the bed was a small table which could be used for work or dining, and on that table, there was a large number of welcome amenities placed. It also had a set of plug points so that you could use this table as a work desk as well.

Conrad Centennial Singapore Review

Conrad Centennial Singapore Review

There was fruit, a big box of pralines, perhaps placed to welcome me as a Diamond member, and then another smaller one which was probably put in all the rooms anyways. There was also a large bowl of fruits.

The room was surprisingly full of plug points, something a lot of hotels do not get right even in this age of smartphones. They also had USB charging ports.

Conrad Centennial Singapore Review

Conrad Centennial Singapore Review

In the pathway from the door to the room, there was the minibar, along with a Nespresso coffee machine.

Conrad Centennial Singapore Review

a refrigerator with drinks and snacks

The shower was luxuriously done up. There was a bathtub, a shower chamber and his and her basin as well.

a bathroom with a glass shower door

a man taking a picture of himself in a bathroom

a bathroom with a sink and a mirror

The shower amenities were from Shanghai Tang, which is the latest brand to make it to all their premium rooms. I had used the same amenities in their suites at the Conrad Istanbul Bosphorus just the week prior. But if you would rather have amenities from Temple Spa or Refinery, you can just call the Conrad Concierge to request for those.

a group of brown bottles on a counter

The Conrad now has two lounges inside the hotel. The lounge on the 31st floor is only for guests who are booked in Executive Rooms or the Suites. Other guests, who for instance, get access through their Hilton Honors Diamond membership get access to the lounge on the 4th floor.

As my room was on the Executive floor, the following benefits were made available to me:

  • Access to the Executive Lounge located on Level 31, from 6:30 AM to 11:00 PM
  • Personalised check-in and check-out at the Lounge
  • Complimentary light-pressing for three items per stay
  • Complimentary local calls and standard WiFi access (Hilton Honors Diamond members get premium internet access)
  • Complimentary 2-hour usage of meeting room daily (except on weekends)
  • 20% discount on a la carte treatments at Conrad Spa
  • Daily buffet breakfast between 6:30 AM to 10:30 AM during weekdays and till 11 AM during weekends
  • Afternoon tea from 2:30 PM to 4:30 PM
  • Evening cocktails from 5:30 PM to 8 PM

I was able to change and be ready in time to make a quick dash to the Executive Lounge where the evening Hors d’oeuvre was still on.

The Executive Lounge was pretty crowded when I got there, so I could not get any good pictures of the lounge per se. But I did get a lot of good photos of the evening canapes on offer. There was a salad bar, some cold salads and hot bites. You could have a light dinner in the Lounge if you wanted.

a salad bar with bowls of food and bottles of wine

a pan of food with tongs

a pan of sausages on a marble surface

a pan of food on a table

a basket of food

a table with different types of cheese and nuts

a display of food in a restaurant

food in a buffet display

food in a tray of food

a table with plates and plates of food

Evening cocktails are served from 5:30 PM to 8:00 PM every day, and there is a reasonable collection of wines and spirits available at this time. Soft beverages are available throughout the day.

a group of bottles on a table

In spite of the busy lounge, I was able to get a table by the window, which had a good view of the Marina Bay. While I did not have time to sip on a cocktail, a very attentive lounge attendant came over as soon as I took my seat. I asked him about the best cocktail he had to offer me, and he brought me a rose Gin & Tonic in a jiffy. It was fabulous.

a glass of liquid with ice and strawberries on a table

I went out for dinner, and on getting back to the hotel, planned to catch up with some friends. The Conrad Centennial Singapore has a bistro outlet called The Terrace, which offers a quick bite on the go, lots of sandwiches and bakery options. They also had an extensive tea menu. Since it was going to be about 10 in the night and the neighbouring options were all closed, I chose to meet them at The Terrace itself.

The next morning, I woke up to a gorgeous view of the Marina Bay area. It was cloudy but still beautiful. The Conrad Centennial Singapore is in good company, with the Pan Pacific and the Marina Mandarin in the vicinity.

a city with many buildings

a tall white building with many windows

The Conrad Singapore is next to the Suntec City, and I got a great view of the Fountain of Wealth from my room.

a circular fountain in a city

For breakfast, I was given the option to choose from a continental breakfast at the Executive Lounge itself, or I could head to Oscar’s restaurant where a full breakfast was served, as a part of my Hilton Diamond benefits. While I wanted to go and check out the full breakfast, it was a Monday morning, and I had a lot to finish up before I stepped out for the day. So, I gave it a miss. Again, the lounge was full, and I could only get pictures of the some of the lounge’s breakfast offering.

food on a table

a table with plates of food and plates of food

Breakfast was rushed, but everything I had tasted very nice. The attention at the lounge was prompt, and the staff was helpful. Before leaving the lounge, I confirmed my departure time of 4 PM again from the lounge front desk, and then I was on my way.

This 4 PM late check-out turned out to be a lifesaver since I only got back to the hotel at about 3:45 PM. While I had left my bag packed, I had not checked out since I wanted to switch out from formal clothes to jeans before I left the hotel. After finishing up everything, I headed to the Executive Lounge front desk to process my checkout, which was taken care of quickly.

After the checkout, I was in bad need of a coffee, so I asked the lounge attendant if I could still grab a cappuccino before I headed out. They were more than welcoming, and I got a good coffee with a nice view of the Marina Bay before getting out of there.

a room with chairs and tables and a view of a city

a table with food on it and a cup of coffee on it

I left my bag for the concierge to hold for a while and headed to the nearest WeWork, where I had one more meeting before I was done for this trip with work.

On crediting the stay to my Hilton Honors account, I got 13,700 Hilton Honors points, which included a Diamond 100% bonus and welcome points, and also points from the triple points promotion going on at the time.


Overall, Conrad Centennial Singapore was one of the plushest hotels I’ve stayed at in Singapore, and I could not recommend it enough. It was close to the Marina Bay district, the Central Business District and had a very nice bed and some very roomy rooms. The people were friendly and the hotel was good.

Have you stayed at the Conrad Centennial Singapore before? What has been your experience with this hotel?


+ Great Location
+ Spacious and Fresh Rooms
+ Great Staff
+ Good lounge offerings


- The lounge is crowded at peak times.


About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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  1. Wow! Nice comprehensive review. We’re planning to stay there for one night in May. Do you know if Hilton Diamond status will give us access to the Executive Lounge even if we booked a regular room? I know you booked an Executive Room with access to the lounge.

    • @Raj B, you will get access to the lounge, but if it is the one on the high floor, or the one on the 4th floor, I am not sure about that part.

  2. I totally agree with this review. We loved the Conrad when we visited this past summer. Too bad you missed out on Oscar’s. Their breakfast was plentiful, diverse, and quite delicious.

    Also, our room was not available when we arrived. I had a business meeting in a few hours, so I asked for a towel to clean up in the bathroom (having just flown for 48 hours). They did better. They took us up to a lounge (maybe the Diamond one, not sure) and let us use a shower room for free! It was so amazing to be able to clean up before my meeting.

  3. Thanks for this thorough review as the Conrad has been on my list as well. I have stayed at the Grand Hyatt and the Sheraton which are generally in the same area.

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