Hyatt Regency Delhi leaves Hyatt ecosystem

One of the oldest Hyatt hotels in India, perhaps the first in fact, was Hyatt Regency Delhi. The Hyatt Regency Delhi was built in 1983 with 486 rooms and 51 suites. It was a flagship for the Hyatt’s presence in India. I’ve attended many events at this hotel during my time in Delhi; however, never stayed there.

a building with many windows at night

Hyatt is now reporting that one of the oldest Hyatt hotels in the country has exited the Hyatt ecosystem. Here is how Hyatt worded it when a Hyatt Globalist asked them about the inability to find a room at this hotel for booking anymore.

A quick search for a room in Delhi at Hyatt’s website shows only Andaz Delhi and the yet to be converted to Hyatt Centric and erstwhile Hilton (Piccadilly Hotel) only on the search results.

a screenshot of a map

Curiously enough, the Hyatt Regency website is down as well, and following through Google to Hyatt Regency Delhi takes me to the Hyatt homepage.

a screenshot of a computer

However, OTAs continue to sell Hyatt Regency Delhi rooms. This screengrab is from November 7, 2020, on MakeMyTrip.com.

a screenshot of a hotel

This is the second such event I am aware of happening in 2020, first one being the JW Marriott Jaipur moving to the Leela. On reaching out to Hyatt Hotels Corporation, they mentioned that the Hyatt Regency Delhi is temporarily not available on Hyatt.com until further notice. They mentioned that the hotel continues to be affiliated with Hyatt at the moment.

We don’t know yet if the hotel is closing down or heading for another flag, but Hyatt Regency Delhi was sure located in a prime enclave, so chances are it is going to stay as a hotel. Given the owner company of this hotel is a listed entity, I could see they were operating in huge losses as of September 30, 2020. However, there is no disclosure on the move to remove the Hyatt flag from the hotel, which could have been a decision taken by either side, but the filing would have to be made by the hotel’s owners.

This seems to be an interesting situation, where Hyatt is confirming on one hand that the hotel is no longer affiliated with them, and then countering it as well. Got to keep an eye on this one. 

H/T @OnTheRoadAJ


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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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Comments

  1. There are many other hyatt properties which are in this, like: Grand Hyatt Goa.
    You won’t find this hotel. I guess hyatt is de-flagging hotels on a larger scale. Due to chain fee defaulter.

  2. Iam not sure that they are no longer in the hyatt system as today received an email from their side for BOGO home delivery promo. It said from Hyatt Regency Delhi only. Even the promotion pamphlet was Hyatt Regency Delhi.
    I guess it was used as a quarantine hotel….probably not showing on Hyatt website.

  3. What i know from my friends and hotel source in Jaipur is that there was , hypothetically, quite a big Scam involving (may or not be) the GM who embezzled quite a large sum of money. Due to which the owners decided to cut ties and join hands with LEELA.

  4. This will be sad for me. While I find the rooms to be a bit dark and the lounge was a bit lackluster from an offering standpoint (though the staff were nice enough), the hotel was great about Globalist upgrades, it was a bargain as a category 1 hotel and ever since they opened the Metro station right in front of the hotel, it was super convenient (and fast) to get around.

  5. Absolutely gutted!
    Hyatt Regency Delhi is home to me in Delhi, when I visit India It’s my go to hotel and one of the reasons I have pursued Hyatt Gold Passport/World Of Hyatt all these years. The staff in this hotel are beyond exemplary and it has one of my favourite Chinese restaurants in the country China Kitchen. So sad to see this property leave Hyatt : (

  6. I stayed at this hotel once. I chose it because it appeared to be the best value proposition and location of the Hyatt hotels in the city. I’m sad to see it go.

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