Emirates cancels flights across network by March 25, 2020

Updates at the end of this story

Since the COVID-19 outbreak began, Emirates and dnata have been adapting operations in line with regulatory directives as well as travel demand. The airline has aimed to maintain passenger flights for as long as feasible to help travellers return home amidst an increasing number of travel bans, restrictions, and country lockdowns across the world. It continues to maintain vital international air cargo links for economies and communities, deploying its fleet of 777 freighters for the transport of essential goods, including medical supplies across the world.

Emirates Cancels Flights

With many of its airline customers dramatically reducing flights or ceasing services altogether, dnata has also significantly reduced its operations, including temporarily shutting some offices across its international network.

Emirates has now decided that it will wrap up its commercial operations for the time being, and resume it when commercially viable. Here are the comments of the Chairman of Emirates.

HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive of Emirates Group said: “The world has literally gone into quarantine due to the COVID-19 outbreak. This is an unprecedented crisis situation in terms of breadth and scale: geographically, as well as from a health, social, and economic standpoint. Until January 2020, the Emirates Group was doing well against our current financial year targets. But COVID-19 has brought all that to a sudden and painful halt over the past 6 weeks.

“As a global network airline, we find ourselves in a situation where we cannot viably operate passenger services until countries re-open their borders, and travel confidence returns. By Wednesday 25 March, although we will still operate cargo flights which remain busy, Emirates will have temporarily suspended all its passenger operations. We continue to watch the situation closely, and as soon as things allow, we will reinstate our services.

“Emirates Group has a strong balance sheet and substantial cash liquidity, and we can, and will, with appropriate and timely action, survive through a prolonged period of reduced flight schedules, so that we are adequately prepared for the return to normality.”

Cost reduction measures

The Emirates Group has undertaken a series of measures to contain costs, as the outlook for travel demand remains weak across markets in the short to medium term. This includes:

  • Postponing or cancelling discretionary expenditure
  • A freeze on all non-essential recruitment and consultancy work
  • Working with suppliers to find cost savings and efficiency
  • Encouraging employees to take paid or unpaid leave in light of the reduced flying capacity
  • A temporary reduction of basic salary for the majority of Emirates Group employees for three months, ranging from 25% to 50%. Employees will continue to be paid their other allowances during this time. Junior-level employees will be exempt from basic salary reduction
  • Presidents of Emirates and dnata – Sir Tim Clark and Gary Chapman – will take a 100% basic salary cut for three months

On the decision to reduce basic salary, Sheikh Ahmed said: “Rather than ask employees to leave the business, we chose to implement a temporary basic salary cut as we want to protect our workforce and keep our talented and skilled people, as much as possible. We want to avoid cutting jobs. When demand picks up again, we also want to be able to quickly ramp up and resume services for our customers.

“The Emirates Group has strong liquidity, with a healthy cash position, but it is prudent that it take steps to reduce costs at this time. Emirates remains committed to serving its markets and looks forward to resuming a normal flight schedule as soon as that is permitted by the relevant authorities.”

Emirates passenger fleet is made up of:

  • 115 Airbus A380
  • 10 Boeing 777-200LR
  • 134 Boeing 777-300ER

Emirates had earlier cancelled about 75% of its network over the past couple of days, which would be 111 destinations:

  • Abidjan (via Accra): From 21 March – 20 May
  • Abuja: From 23 March – until further notice
  • Accra: From 21 March – 20 May
  • Adelaide: From 23 March – 20 May
  • Ahmedabad: From 23 March – 28 March
  • Algiers: From 18 March – 20 May
  • Amman: From 17 March – 30 April
  • Athens: From 23 March- 30 June
  • Auckland (via Bali): From 29 March – 30 June
  • Auckland: From 29 March – 30 June
  • Baghdad: From 17 March – 30 April
  • Bahrain: From 29 March – 30 June
  • Bali: From 29 March – 30 June
  • Bangkok: From 23 March – until further notice
  • Bangkok–Hong Kong: From 9 March – 20 May
  • Barcelona: From 20 March – 20 May
  • Basra: From 17 March – 30 April
  • Beijing: From 23 March – until further notice
  • Beirut: From 17 March – 30 April
  • Bengaluru: From 23 March – 28 March
  • Bologna: From 13 March – 20 May
  • Brisbane: From 29 March – 30 June
  • Brussels: From 26 March – 30 June
  • Budapest: From 13 March – 20 May
  • Buenos Aires (via Rio de Janeiro): From 25 March – 20 May
  • Cairo: From 19 March – 30 June
  • Casablanca: From 16 March – 30 June
  • Cebu/Clark: From 29 March- 30 June
  • Chennai: From 22 March – 28 March
  • Chicago: From 27 March – 30 June
  • Christchurch (via Sydney): From 29 March – 30 June
  • Cochin: From 23 March – 30 June
  • Colombo (via Male): From 23 March – 30 June
  • Conakry: From 22 March – 19 May
  • Dakar (via Conakry): From 22 March – 19 May
  • Dammam: From 09 March – 30 April
  • Delhi: From 22 March – 28 March
  • Dhaka: From 22 March- 31 March
  • Dubai–Bangkok: From 23 March until further notice, passengers can only travel from Bangkok to Dubai as directed by Thai authorities.
  • Dubai–Colombo: From 19 March – 25 March. During this time, passengers can only travel from Colombo to Dubai as directed by Sri Lankan authorities.
  • Dubai–Hanoi: From 18 March – 22 March. During this time, passengers can only travel from Hanoi to Dubai as directed by Vietnamese authorities.
  • Dubai–Ho Chi Minh: From 18 March – 24 March. During this time, passengers can only travel from Ho Chi Minh to Dubai as directed by Vietnamese authorities.
  • Dubai–Mauritius: From 20 March – 2 April. During this time, passengers can only travel from Mauritius to Dubai as directed by Mauritian authorities.
  • Dubai–Phuket: From 23 March until further notice, passengers can only travel from Phuket to Dubai as directed by Thai authorities.
  • Durban: From 24 March – 20 May
  • Dusseldorf: From 23 March – until further notice
  • Edinburgh: From 25 March – 30 June
  • Entebbe: From 23 March – 23 April
  • Fort Lauderdale: From 13 March – 30 June
  • Frankfurt: From 23 March – until further notice
  • Geneva: From 23 March – 30 June
  • Guangzhou: From 05 February – 30 April
  • Hamburg: From 23 March – until further notice
  • Hanoi: From 23 March – 30 June
  • Harare (via Lusaka): From 20 March – 20 May
  • Ho Chi Minh: From 25 March – 30 June
  • Houston: From 27 March – 30 June
  • Hyderabad: From 22 March – 28 March
  • Islamabad: From 22 March – until further notice
  • Istanbul (IST): From 17 March – 20 May
  • Istanbul (SAW): From 17 March – 20 May
  • Jeddah: From 16 March – 30 April
  • Kabul: From 26 March – 30 June
  • Karachi: From 22 March – until further notice
  • Khartoum: From 18 March – 20 May
  • Kolkata: From 23 March – 28 March
  • Kuwait City: From 14 March – 30 April
  • Lagos: From 23 March – until further notice
  • Larnaca: From 17 March – 20 May
  • Lahore: From 22 March – until further notice
  • Lisbon: From 19 March – 30 April
  • London Stansted: From 25 March – 30 June
  • Luanda: From 22 March – 20 May
  • Lusaka: From 20 March – 20 May
  • Lyon: From 23 March – until further notice
  • Madrid: From 18 March – 20 May
  • Malta (via Larnaca): From 17 March – 20 May
  • Mauritius: 25 March – 30 June
  • Medina: From 05 March – 30 April
  • Melbourne (via Singapore): From 23 March – 20 May
  • Melbourne: From 29 March –  30 June
  • Mexico City (via Barcelona): From 20 March – 20 May
  • Milan: From 15 March – 20 May
  • Moscow: From 30 March – 30 June
  • Mumbai: From 22 March – 28 March
  • Munich: From 23 March – until further notice
  • Muscat: From 22 March – 05 April
  • New York EWR (via Athens): From 13 March – 20 May
  • New York EWR: From 24 March – until further notice
  • New York JFK (via Milan): From 11 March – 20 May
  • New York JFK: From 24 March – until further notice
  • Newcastle: From 25 March – 30 June
  • Nice: From 23 March – until further notice
  • Orlando: From 24 March – 30 June
  • Osaka: From 26 March – 30 June
  • Oslo: From 28 March – 30 June
  • Paris: From 23 March – until further notice
  • Peshawar: From 22 March – until further notice
  • Phnom Penh (via Bangkok): From 29 March – 30 June
  • Phuket: From 23 March – until further notice
  • Porto: From 17 March – 20 May
  • Prague: From 25 March – 30 June
  • Rio de Janeiro: From 25 March – 20 May
  • Riyadh: From 16 March – 30 April
  • Rome: From 15 March – 20 May
  • Saint Petersburg: From 30 March – 30 June
  • San Francisco: 29 March – 30 June
  • Santiago (via Rio de Janeiro): From 25 March – 20 May
  • Seattle: From 26 March – 30 June
  • Shanghai: From 05 February – 30 April
  • Sialkot: From 22 March – until further notice
  • Stockholm: From 26 March – 30 June
  • Taipei: From 16 March – 20 May
  • Tehran: From 26 February – 30 April
  • Trivandrum: From 22 March – 28 March
  • Tunis: From 18 March – 20 May
  • Venice: From 12 March – 20 May
  • Vienna: From 23 March – 30 June
  • Warsaw: From 15 March – 20 May

While we had already tracked the first round of aircraft headed into grounding a few days ago, it will now mean the entire Dubai Airport (DXB as well as DWC) both will be full of airframes not going anywhere.

Watch this space for more updates, and if you have a flight with Emirates in the next 72 hours, it would be wise to confirm if it is flying or not.

Update 1: Emirates seems to have reversed its decision to not fly at all. Emirates will operate some flights to the UK, Switzerland, Hong Kong, Malaysia, Philippines, Japan, Singapore, Australia, South Africa, South Korea, USA and Canada.

Update 2: As per the UAE government’s directive, Emirates will temporarily suspend all passenger services for two weeks starting from 25 March 2020. 


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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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