
The Visa Lounge Access program is scheduled to undergo changes this year. While the number of lounges under coverage are expected to go up, the program intends to cut privileges for some cardholders.
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One reason to stay with a hotel chain, again and again, is a sense of familiarity and the guarantee that loyal guests will be looked after well. But what happens when a Marriott hotel forgets about your Platinum benefits and the hotel staff pretend all is well. Marriott Rewards has a compensation procedure in place for these service lapse.
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