Global

Category Archives for Global.

5 Things Vistara’s IT Team needs to fix, PRONTO!

a screenshot of a phone app

Vistara, India’s Best Airline, Does not have the Best IT Experience. They have huge room for improvement here, and they have just refused to fix things that have been unfixed for years at a go. We deep dive into how Vistara can make their website and app better for the customers.

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The Tata Trilogy: Air India’s 787-8s really need to be refurbished under the Tata Group!

a tail of an airplane

I flew Air India’s 787 on a domestic flight the day after the takeover completed. While I did not expect a change in the hard product, and it continues to be in horrible state, there are some changes coming to the soft product.

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IHCL (Taj Hotels) ekes out a profit during the pandemic

a large building with a red dome on top with Taj Mahal in the background

Wow! When people start travelling again, the hospitality industry could make a profit too. IHCL did some solid results in Q3FY22, but there is a lot more insight into their business. Take a look at how the hotel behemoth has survived and thrived during the pandemic.

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The Tata Trilogy: At the Delhi Airport Terminal 3 Air India Lounge, the staff attitude getting better

a group of cut out cardboard figures in front of a building

On the first leg of The Tata Trilogy, I flew out from Delhi on Air India. Before that, I made a trip to their lounge at the Delhi Airport Terminal 3. Here is a report on what the lounge has going for itself right now, and what not.

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