Air India sends relief aircraft to Russia for guests on board diverted Delhi – San Francisco flight

On July 18, 2024, Air India had to divert a flight into Russia. Air India was operating AI183, its 3X weekly service to San Francisco, using VT-ALG, a 15-year-old Boeing 777-200LR delivered to Air India in 2009. The aircraft departed on time from Delhi and was overflying Russia when it squawked 7700 and turned around after roughly six hours of flight. As per available information, the aircraft has now arrived at the Krasnoyarsk Airport (KJA) and had a safe landing. It seems this was the nearest airport available for a diversion.

a map of the world with a route

Air India AI183 Flight map (courtesy FlightRadar24)

While Air India was initially optimistic and thought it would be a touch-and-go operation, things changed after it arrived in Krasnoyarsk. The airline got its crew to move to hotels for rest. However, the customers on board were not granted visas and had to stay in a segregated part of the airport.

As per Air India, on arrival around midnight, Air India activated their local support. Food and beverage amenities at the terminal, which were closed for the evening, were opened in the morning, and meals were provided to all passengers.

Representatives from the Indian consulate in Moscow travelled overnight and worked with Russian authorities to allow passengers to move to hotels, which have been on standby throughout the night.

Air India decided it was better to send an alternate aircraft to Krasnoyarsk, which could pick up the passengers and take them to San Francisco. Air India dispatched an alternate aircraft, a Boeing 777-300ER bearing tail number VT-AEQ. This is one of the newly inducted ex-Etihad airframes. This aircraft is on its way right now and took off from Mumbai at 1100 hours IST.

a map of the world

As per Air India, this flight is expected to arrive at KJA at 8 PM local time on July 19, 2024. Air India is bringing in crew and security personnel to ensure the smooth transfer of passengers to their new aircraft. Security personnel will later be needed to guard the asset while it is fixed and brought back to India.

a plane on the runway

Additionally, Air India assured that there would be enough catering on board for passengers to take them to their final destination.

The Hindu BusinessLine reported that AI173 was also carrying a team of five aircraft engineers who were being sent to rectify the choked toilets on an SFO-DEL flight. The flight had to return to SFO after four hours of flying a day earlier, and the aircraft is still at SFO.

Since fire extinguishers were activated in the cargo hold, the diverted aircraft couldn’t carry any luggage or cargo and had to return to India. There were no certified engineers in the Russian town to inspect and release the grounded aircraft.

Bottomline

Air India’s VT-ALG, operating as AI183 between Delhi and San Francisco, diverted to the KJA airport in Russia after 6.5 hours of flying on July 18, 2024. Air India has dispatched a 777-300ER to bring those passengers to SFO and ferry the team of engineers who will bring VT-ALG back to India. In the meantime, passengers on board had to spend time in the airport terminal because they were not granted Russian visas at night.

How long before you reckon the passengers will be on their way again?


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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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