8 Years after launch, Axis Vistara Infinite Credit Card loses its USP: Free Gold Status in perpetuity

In 2016, Axis Bank and Club Vistara came together to launch what was India’s most rewarding co-branded credit card at the time: the Axis Vistara Infinite Credit Card. There were many USPs for the card, and it was a very generous credit card, given it would hand out the Gold Status on Club Vistara just for holding on to the card.

Since then, many changes have occurred in Vistara’s thinking, which moved to a revenue-led status programme (over a flight-count-led one). Even for the card, new changes went live in January 2024 (many changes happened before, in 2023).

Club Vistara to no longer grant Gold Status in perpetuity for Axis Bank Infinite Cardmembers

After eight years of launching the card, Axis Bank has finally notified their cardmembers of changes to the policy from Club Vistara’s end for the Axis Bank Vistara co-branded Infinite Credit Card. In a message sent to existing card members today, Axis Bank notified them that the Gold Status will only be awarded for the first year of holding the card. From the second year onwards, Club Vistara will require cardmembers to make revenue for Vistara to be granted the Gold status.

a man with a suitcase and credit cards

However, Club Vistara has only asked for 4 Vistara flights and 15,000 Tier points to be earned in the past 12 months to grant the status renewal in the second year, instead of their usual policy of 6 Vistara flights and 25,000 Tier Points for Vistara Gold Tier (for non-cardmembers). That would mean the Gold Tier cardmembers only need to spend INR 1,50,000, ex-taxes (on their own flights), to renew their status, instead of the usual INR 2,50,000 spent for non-Cardmembers. This is a suitable middle space that would have been agreed between Club Vistara and Axis Bank.

The card is a moneyspinner for Axis Bank, so they wouldn’t want to see it go away. But it hurts the airline because they also have to give lounge access to Gold card members when flying Economy. So, I empathise with the Club Vistara team for having borne the costs for as long as they did. They also have had to hand out upgrade vouchers and see the fury of Gold tier members who cannot find Business Class space to redeem their upgrades or redemption vouchers that come with the card. This is precisely why IDFC Bank, SBI Cards and IndusInd Bank were not offered the same generous terms for the card.

Axis Bank might see card closures at the back of this move, meaning Gold Tier members would be thinned out. So, those who are true blue Vistara loyalists will have access to more seats for their upgrades over time as the upgrade vouchers are thinned out from the system. So, if you are on the road often enough with Vistara flights, there is still no reason for you to cancel the card.

Bottomline

The Axis Bank Club Vistara Infinite Credit Card will see one of its major benefits changed, which will be effective March 1, 2024. The card will no longer grant the Gold Status on Club Vistara perpetually for the card members, but only for the first year. From the second year onwards, cardmembers must maintain a (discounted) requirement of 15,000 Club Vistara points and 4 Vistara Revenue flights to retain their Gold status.

What do you make of the new changes to the Club Vistara Axis Bank Credit Card?


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About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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Comments

  1. Hi Ajay

    I am Vistara Gold via the Axis Credit card.

    On checking my stats, it’s showing I need 30000 points and 10 flights to renew gold (this includes the earned as well as pending flights and points)

    Your article says 25000 points / 6 flights for non card members.

    Could you please recheck.

    • @Sid, you will need to call Vistara and ask why your stats show the way they do. The information is correctly posted here per Vistara T&C

  2. Quick question, post the devaluation to Silver, will we need to spend 250000 to get gold status back or that is still at 1.5 lakh and 4 flights?

  3. Will this apply to new applicants after 1 March or is this applicable to all holders? I am holding this card since only November of last year so it has been disappointment after disappointment since starting it. Also, I did not receive ANY of these devaluation communications from Axis bank directly, always got to know about them from LFAL, if I didn’t follow LFAL then how would I even come to know that this major USP has been abandoned by Axis? Shouldn’t there be any recourse for the same for lack of communication by the bank?

  4. Cancelled the card in Dec’23 and in hindsight looks like a right decision. On the positive note, Gold class checkin counters and lounges will be less crowded.

  5. Will the card provide a business class ticket even after demotion to silver or that’ll change to a PE ticket?

  6. Hi Ajay,

    My renewal date for this card is on 13 Feb. Since this says as of March 1, does it mean the new renewal rules won’t apply to me and I can continue being Gold member till next year Feb?

    • @Raju, it would depend on the renewal date for your status. If your Gold status renews in 2024 (before March 1), then you are sorted till Feb 2025. Check your Club Vistara dashboard to see when your status updates.

    • My card renewal is also in the third week of February. I spoke to the Axis customer executive about it, and he informed me that since the Vistara Gold membership is renewed 10 days after the renewal payment is made, if the payment is made before the 20th, the Vistara Gold membership should be renewed for another year.

  7. What is the point of holding the card and being a Vistara loyalist when Vistara itself is on the chopping block and meant to be merged with Air India?

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