Singapore Airlines is going ahead with a major major revamp of its flagship SilverKris and KrisFlyer Gold Lounges at Changi Airport Terminal 3, at a cost of SGD50 million. The renovations are due to commence in August 2019 and are expected to be completed by mid-2021.
The redevelopment project will see an overall 30% increase in space and total customer capacity for the Terminal 3 lounges. The new lounges will offer more generous open spaces, upgraded facilities and a wide array of F&B selections. SIA has engaged hospitality designers Hirsch Bedner Associates to inject a fresh look and feel to each lounge that is modern yet homely, while inspiring a sense of timeless elegance.
Suites and First Class customers can look forward to a brand new The Private Room and First Class Lounge, with carefully designed luxurious and intimate seating spaces suitable for both work and rest. The First Class Lounge will continue to feature a flagship bar, and The Private Room, a full-service fine dining section within the lounge. Customers can look forward to an enhanced epicurean journey with fresh and seasonally curated dining offerings, on top of the perennial local favourites. (Here is my review of the existing The Private Room)
The Business Class Lounge will be expanded and feature four distinct zones that cater to travellers with different needs. Customers with a short transit can have a light snack in a relaxed café setting, while those with more time to spend may explore a full selection of Asian and international cuisines in the dining hall, including live stations that will offer signature local delights.
A highlight of the new Business Class Lounge will be a full service bar that doubles up as a self service breakfast station in the mornings. Productivity pods will also be available for customers who need a discreet corner to catch up on work, while a rest area with chaise lounges will be provided for customers to catch some shut-eye before their flight. For comparison, here is how the existing Singapore Airlines Business Class Lounge looks like.
The KrisFlyer Gold Lounge will double in capacity and include dedicated working spaces, as well as larger al fresco seating and dining areas. The lounge will also be equipped with restrooms and showers.
The construction process will be carried out over four phases, during which the lounges will be progressively renovated in sections, starting with the Business Class Lounge, followed by the First Class Lounge and The Private Room, and finally the KrisFlyer Gold Lounge. Customers affected by renovation works will be invited to temporary lounges to ensure minimal disruption during this period.
Overall, this is a great move since the SQ Lounges have not changed in many years, so this would be a great investment from Singapore Airlines to refresh the lounges and the passenger experience. What do you make of this move from Singapore Airlines?