Review: Singapore Airlines Business Class, Delhi to Singapore on the 787-10

After a quick hop to the Singapore Airlines SilverKris Lounge at the Delhi Airport, I headed to participate in the celebrations that Singapore Airlines had planned for the launch of the Singapore Airlines Boeing 787-10 flights from Delhi. While the party was still underway, I slipped out and on my way to the plane, to be able to get some good clear shots of the aircraft and the hard product inside.

a plane parked in a terminal

Singapore Airlines is the first airline in the world to fly the Boeing 787-10, the most extended variant of the 787 aircraft. Eventually, they will have 49 of these aircraft in their fleet. Each plane has 36 lie-flat business class seats and 301 economy class seats, and they are used on the regional routes, such as those to Delhi, Osaka, Perth and so on.

Here is a first look at the Business Class on board this aircraft.

Singapore Airlines 787-10 Regional Business Class

a seat with a pillow on the side of it

Singapore Airlines 787-10 Regional Business Class

a seat in an airplane

Like you would note, the earlier planes on this route used to have 2-2-2 Business Class seats, which is now gone, and you now have 1-2-1 Business Class with each side having aisle access. Here is a good look at the complete seat, which is called Symphony by Stella Aerospace, who are the seat manufacturers for Singapore Airlines.

a tv and a chair in an airplane

While I will comment on the Business Class cabin later, take note of the seat shell which ensures all passengers in Business Class get a certain amount of privacy.

Here is a good look at the Economy Class cabin.

an airplane with many seats

I thought Economy Class was very tastefully done, with the choice of colours ensuring the cabin looks bright during the day flights, adding a certain amount of freshness to the cabin. It is always a challenge to pick cabin colours which work from maintenance as well as a good-looks perspective, but this understated cabin does both.

a row of seats in an airplane

a seat on an airplane

All Economy Class seats have an 11.6-inch on-demand entertainment system which has USB Power and a power outlet as well. There is a cup-holder for your drink, and wifi on board to make sure you are productive. Regarding seat pitch, I gather each Economy class seat has at least 32″ seat pitch.

a screen on the back of an airplane

a row of seats in an airplane

a row of seats with a screen on the back

As passengers started boarding, I headed back to my seat in Business Class.

Singapore Airlines SQ 401
Indira Gandhi International Airport (DEL) – Changi Airport (SIN) 
Sunday, October 28, 2018
Departure: 09:53 AM
Arrival: 06:15 PM
Duration: 5 Hours 52 Minutes
Aircraft: Boeing 787-10
Seat: 11K (Business Class)
Meal Service: Lunch

Travelling alone, I was looking forward to flying on one of the A or K row seats which came along with the view outside. I lucked out when I called Singapore Airlines ahead of the flight and was able to get seat 11K, which is the first row of the Business Class and comes with a bassinet provision.

a seat in an airplane

As you would see, there is more than enough space there to keep your bag on the bassinet if one is not in play on your flight. The seat had some excellent space to store all of my stuff I was travelling with.

Singapore Airlines has chosen a very nice colour combination, with a variety of brown hues which complement each other and soothe the eyes as well, apart from giving a sense of space.

a tv and a chair in an airplane

If you are travelling solo, then you could look to get yourself a seat in the A or K seats. The seat alternate, so you are either near the aisle and far from the window, or near the window but far from the aisle. If you choose to be near the window, you will end up having to squeeze through the seat shells which are about 9″ wide, which should be a minor irritant.

a seat in an airplane

The middle seats are similarly arranged with two seats next to each other, and two seats far from each other. There is a privacy divider in the middle which you can drop, in case you are travelling with someone you know, or keep it up to avoid making small talk.

a row of seats on an airplane

a man sitting in an airplane

a seat in a plane

Here is a look at the seat map to help you get a better understanding of the layout of the seats and the consoles. Seats in row 16 do not have any windows but the fuselage.

a screenshot of a test


I placed my rollaboard bag in the overhead bin, which looked spacious enough to bring 4-5 bags placed on their side in one go. Once the overhead bins fold up, of course, they merge into the walls, adding to the sense of overall space as well.

an airplane with seats and a shelf

At my seat, I had a blanket, slippers and eye shades waiting for me. Slippers for a 6-hour long flight? I could live with that.

a white towel in a plastic bag

a pair of slippers on a carpet

I moved all the extra things that were bothering me to the bassinet which meant I could sit comfortably. The pillow was a large one, something I would usually use for sleeping and not as a throw pillow, so it went away as well.

a pillow and blanket in a drawer

Let me help you with a good look of the seat. Like I mentioned earlier, the seat shell creates a sort of a cocoon, which means that you don’t have to be bothered by anyone walking through the aisle since it won’t distract you in the first place. Not just that, with the padding, it also ensures you get a cushioned surface to rest your head sideways.

a seat in a plane

The seat by itself is about 20 inches in width, which may sound compact to some, but works well, given these are 8-hour or fewer flights, and you might not find yourself sleeping much between meal services in the first place. But retract the armrests, and you get another 6 inches of space to move around easily.

There is a large storage cabinet as a part of the console, where the headphones are stored, but you could use the space to store all sorts of personal effects such as your passport, your iPad and wallet. There are also two USB ports, not one, which means you can juice up your phone, your iPad, and with the universal power adapter, your laptop, all in one go. I tried juicing up my phone later in the flight, and the USB ports seemed to have enough voltage for a fast charge.

an airplane seat with a power outletIn front of me was a large television set for in-flight entertainment.

a screen on a vehicleThere was a large footwell as well, which meant I did not have to sleep sideways on this plane, but on my back was going to be just fine.

a small bed in a small room

a person's legs in a seat

As soon as I was seated, a member of the crew came around and offered me welcome drinks. The choices offered included apple juice, mango juice, orange juice and mango lassi. I went with the lassi, of course. She also went back and brought me a hot towel right away.

a glass of yellow liquid on a towel on a table

Right after, reading material was distributed for everyone, and menu cards were distributed as well. Singapore Airlines does not give away amenity kits. However, the lav is well stocked with all the products you could need on the flight.

I headed to the lavatory to have a quick look. First comment, the business class lavatory, which is front of the aircraft and after the galley, was big. It wasn’t massive but very big.

a white object on the wall

I have to commend Singapore Airlines and Boeing to make this a contactless cabin. I am a germophobe to some extent, and this is the best thing to have happened since I just need to wave to flush and use my foot to open the trashcan.

a blue button with a hole in the middle

a toilet paper roll on a machine

But the best touch was another unique feature, where they made an allowance for you to be able to sit down and tie your shoelaces.

a sign on a wall

a white chair in a white cabinet

The lavatory had products from Penhaligon’s. And there were combs, razors, dental kits, etc. stocked up as well.

a group of bottles on a shelf

a drawer with a stack of towels

The flower was a nice touch.

a white flower in a white vase

Getting back out, it was time to fly, so I was helped to strap in with the three-point harness by the cabin crew who was serving my aisle.

a screen shot of a map

I had a fantastic view thanks to the two big windows of the Boeing 787-10 in front of me.

two windows with a view of the sky

We pushed back a couple of minutes ahead of our scheduled departure time and were very soon taxiing towards the runway and made a quiet roll, out of Delhi Airport in another 20 minutes. Those who frequent this route will notice the quiet of the new aircraft as compared to earlier aircraft flown on this route. We met another 787 coming in for Virgin Atlantic on our way out.

a plane on a runway

a screen with text and numbers on it

As soon the aircraft levelled out, the crew was back in action quietly and efficiently. First order of business was to start serving drinks. Apart from an extensive wine list, there was the champagne on this flight, and I went with the champagne option.

a woman holding a bottle of wine

The champagne being served was Charles Heidsieck, and the flight attendant brought along a ramekin of some warm nuts as well.

a glass of liquid and a bowl of nuts on a table

I started to browse KrisWorld’s very extensive collection of movies for something nice to watch and brought out the headsets. These are OEM headsets, but noise-cancelling and did a very good job combined with the quiet plane ambience in the few hours we were going to be on the plane. I did not feel the need to pull out my own noise-cancelling earphones at any time.

a pair of black headphones on a table

The new KRISworld inflight entertainment system is powered by the Panasonic eX3 IFE system, and while there is a physical handset, it is a touchscreen and doubles up as a second screen, for instance, to keep up with the route information while your main screen plays your movies.

A word about that solid tray table, it is wide enough to hold your laptop and solid enough to have you work with it, so do not worry about having your tray table wobble with your keystrokes.

I started to watch Sicario, a movie I had missed out for a very long time, and in the meanwhile lunch service also begun. While Singapore Airlines has an excellent Book the Cook service, which is also available to Business Class customers, I was more interested in the Indian options SQ served on this flight, and hence I went with an Indian brunch menu, and that too the full-service at that.

Singapore Airlines is one of the very few airlines which actually does not just have a breakfast, lunch, snack, dinner meal service. Depending on your flight time, you could get brunch or a supper service as well.

First, the cabin crew brought me a selection of sliced fresh fruits, which were very refreshing.

a plate of fruit on a table

This was followed by a portion of Swiss Muesli, again very delectable.

a table with a bowl of food and silverware

By this time, I was already starting to be slightly full, but I wouldn’t let that get in the way of me trying out the Indian main options that Singapore Airlines offered for lunch this afternoon.

I went with the vegetarian Indian option and was served Paneer, Dal, Pulao and Peas & Waterchestnuts on one plate.

a plate of food on a table

Along with it, the flight attendant brought along a bread basket, which had a choice of breakfast rolls with preserves, and paranthas as well. It was all served hot.

a tray of food on a table

The meal was excellent, both in presentation as well as in taste. Having tasted their Indian meals not just on this occasion but earlier occasions too, I can say Singapore Airlines has been able to nail the taste of an Indian meal very well, as compared to many other airlines which operate from India but are not as invested in designing the meal uplift from India. Kudos to Singapore Airlines, then, to engage Chef Sanjeev Kapoor on their international culinary panel for a while now, so they have the insights they need to design premium meals from India.

The main course was followed by me turning down dessert, but the flight attendant tempted me with some ice cream, and I could not say no.

a bowl of ice cream and a spoon

a television on a table

By this time, my movie was coming to an end. At first, I wanted to get some work done, as in some emails which needed to go out. The aircraft had wifi, which worked after we crossed out of Indian territory.

a wifi sign on a wall

Singapore Airlines offers free wifi for premium cabin passengers, but a very small batch of data at that. If you want to buy additional data, I’d reckon it is expensive, at 6 US$ for 20 MB.


a screenshot of a phone a screenshot of a wifi connection a screenshot of a map screens screenshot of a phone

Since I was flying in Business Class, all I had to do was to put my seat number and my last name, and I was able to connect to the wifi system and upload my emails.

a screenshot of a cell phone a screenshot of a phone

In a bit, I was feeling slightly sleepy. So I thought it would be a great opportunity to put the bed on this flight to test. I used the touch-controlled panel on the side of the bed to lay out the flatbed.

a close up of a device

As the flatbed laid out, the armrests also sunk inside, giving the bed a larger width for sleeping. The blanket which was placed on the seat was thick enough for this short nap. Since SQ is the only airline in the world which offers Milo on their flights, I did not pass the opportunity to get me some Milo on ice before dozing off.

a seat with a drink on the side of it

a bed with a light on the side

I managed to get about one and a half hours of sleep, and I was very impressed with the firmness of the bed mode, which allowed me to sleep on the side as well as on the back, without having to worry about fitting in the seat or not.

While I could not get a great picture of the full-length bed, it is indeed long at 1.9 metres.

As I woke up, we were about twenty-five minutes to touchdown. I requested a cappuccino to be served. In the meanwhile, the captain came on the PA system making an announcement about our expected arrival time. My piping hot cappuccino came just before the announcement.

a cup of coffee on a napkin with a spoon

There were some great views on the outside as we got ready to arrive in Singapore.

a aerial view of a body of water with boats in the water

clouds above a landscape

a close up of a device

We landed into Singapore just about on schedule, taking in all the sights of the wonderful traffic that graces the Changi Airport.

On arrival, however, I faced one of the worst waiting times at Changi to go through immigration, given the heavy load of multiple flights landing up at the same time, and it was about an hour before I could head to the baggage belt to collect my bags and run for my dinner meeting.


This is a great enhancement from Singapore Airlines, and you end up flying one of the 787-10s or the A350s with these regional seats I think it is a big step change from the last regional seat. I’d do this flight again in a jiffy, and hopefully, you would too?

What has been your experience with the Singapore Airlines 787-10 Regional Business Class? 


+ Personal Space
+ Fresh new product
+ Indian catering is spot on
+ Wifi on board
+ Krisflyer IFE experience


None really!


About Ajay

Ajay Awtaney is the Founder and Editor of Live From A Lounge (LFAL), a pioneering digital platform renowned for publishing news and views about aviation, hotels, passenger experience, loyalty programs, travel trends and frequent travel tips for the Global Indian. He is considered the Indian authority on business travel, luxury travel, frequent flyer miles, loyalty credit cards and travel for Indians around the globe. Ajay is a frequent contributor and commentator on the media as well, including ET Now, BBC, CNBC TV18, NDTV, Conde Nast Traveller and many other outlets.

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  1. In Business Class, the seat configuration is different in every alternate row. The row that you were in is all good. The next row, if you’re a little heavyset, you can’t even ‘enter’ the seat. Try it next time and you’ll see. The airline staff also said that many customers are complaining about this.

    Also, there is a small mirror at each seat that you can pull out and use. Nice touch. But fact is, the height at which it opens, you need to be half lying down in your seat to be able to use it!

    How can SQ have such basic design flaws! Just incredible!

  2. The seats are from Stelia Aerospace not Stella BTW. Nice review love it. I am planning to fly it in a few days now I know what to expect.

  3. Could you do a review on the same route in economy? It’s not enlightening to hear about business class on SQ since it’s always nice. SQ’s economy class has been declining more and more so it would be much more useful to your readers if you fly economy, where 90% of passengers (and ergo your readers) fly. Please do a better job in responding to the needs of your readers. Thanks!

    • Very true! Haven’t seen any boardingarea blogger who responds to the readers the way he does. A bit of arrogance. I’m not complaining Ajay. You’re doing a very good job. It’s just a little suggestion.

      • Yup agreed, your blog won’t be a success without readers and if you keep offending them no ones gonna come back. I reduced the frequency of visiting this blog just bcos how you respond to us

        • @Ram, Don’t see where I offended anyone here. And you are more than welcome to not visit us if you don’t find us valuable. Thanks for nothing.

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