I just got back in from a week-long of travel, so I was looking forward to catching up with the news on my couch this morning and start writing the trip reports. Oddly enough, however, I got a bad piece of news going up first. It relates to Jet Airways Lounge Mumbai T2.
This morning, one of our regular readers Nishith Pandya, pinged me on Twitter, telling me about how a new notice went up at the lounge. The GVK Lounge has stopped Jet Airways customers from accessing the lounge, presumably this morning onwards. I visited the lounge on Saturday, and this notice was not there. And now this.
This looks to me like the GVK Lounge Domestic, and I am not sure if the other GVK Lounges, such as GVK Lounge East Wing and GVK Lounge Premium Class / GVK Lounge First Class have also put in similar measures for Jet Airways passengers.
Jet Airways has confirmed, indeed, that temporarily they are unable to offer Lounge Access at Mumbai Airport.
Nishith, pls allow us to inform that the lounge access at Mumbai airport is temporarily unavailable. We sincerely regret the inconvenience.
— Jet Airways (@jetairways) October 31, 2018
Jet Airways also told Nishith that they expect to solve this situation soon.
This started from today I think. Jet supervisor at airport said should be sorted soon without giving any timelines.
— Nishith Pandya (@nishith_pandya) October 31, 2018
This is something unanticipated because no formal notice has been given to Jet Airways customers about this withdrawal of service, even if temporarily. I would not speculate at the moment about why this would have happened, but if you still want to access the GVK Lounge and are an eligible customer (Premiere, JetPrivilege Platinum or Gold), they would be happy to take you in against another card such as your Visa/MasterCard/Diners Club/American Express or Priority Pass. Or we could just wait for the new American Express Lounge to open up.
I’ll fill you up with more details when I find any. But at the moment, this is the best we know. If you are passing through the lounge, and notice any further updates, do share with us as well.
What are your thoughts about this new situation for Jet Airways customers at Mumbai Airport?